Fulfillment Mail Associate Jobs

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We’re 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

• Communicating and working with both the Print Shop, Customer Service, and the Shipping Departments to organize work among these areas.
• Sort and distribute all USPS, parcels and interoffice mail
• Maintain monthly invoicing data records for department charge backs.
• Coordinate fulfillment orders with internal/external entities
• Process all mail to NCH’s mail fulfillment vendor as needed.
• Ensures adequate amount of supplies and orders supplies when necessary.
• Utilize personal knowledge of in-process jobs and bulk-mailing methods to assist in bulk-mailings' compliance to U.S.P.S. regulations.
• Pickup/Delivery of on and off-site mail and fulfillment orders from NCH, affiliates, and USPS locations.
• Manage service calls for NCH’s owned mail equipment.
• Participate in appropriate mail runs per day during assigned times.
• Deliver completed copy jobs to requestors.
• Postal process customer data files using BCC software and other various software.
• Provide monthly reporting of postage usage for department charge backs.
• Track daily volumes of incoming and inter office mail. Track in-coming and out-going Certified and Registered Mail.
• Act as mail hub between NCH staff, couriers, and NCH off- site locations to assure proper deliveries.
• Prioritize and process Express and Certified mail.
• Create, setup, and process variable data documents.
• Perform mail sorting and delivery of incoming First Class mail, UPS Packages, Internal NCH mail and off-site locations mail.
• Process (meter) all out-going mail for pick-up by NCH’s pre-sort vendor on a daily basis per the established deadline.
• Thorough knowledge and understanding of the current post machine system.
• Coordinate the replenishment of mail meter and postage supplies with NCH’s purchasing department.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education:

• High School diploma or equivalent.

Required Experience:

• Previous mail experience required. Must have advanced understanding of mail classification, permit usage, and mailing requirements.
• Prior fulfillment experience strongly desired, but not a requirement.
• Basic PC skills required to perform light typing.
• Good interpersonal communication skills.
• Skill in collating and alphabetizing materials.
• Must be knowledgeable and have experience with regard to postal regulations
• Ability to maintain confidentiality and work independently.
• Active Ohio Driver’s license with proof of auto insurance required.
• Experience working with direct mail data and variable digital print processing.
• Must be proficient in basic Office suites
• Skill in creating and maintaining files.

Minimum Physical Requirement:

• Talking on the phone/in person( Occasionally)
• Walking (Occasionally)
• Reaching/stretching (Occasionally)
• Typing on a keyboard (Occasionally)
• Standing for long periods (Frequently)
• Lifting 25 lbs or more (Occasionally)

EOE/M/F/Disability/Vet.