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Front Office Supervisor Jobs
Company | OTO Development |
Address | Spartanburg, SC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-06-01 |
Posted at | 11 months ago |
Pay range: $16-$18.
- Maintain proficient administration of the hotel's electronic reservation system
- Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Maintain compliance with hotel safety programs and procedures, including emergency and security systems
- Anticipate guests’ needs and go out of your way to maximize the guest experience
- Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
- Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
- You work well with others and enjoying working and being part of a team
- You have 2+ years’ experience working in a front desk/receptionist type role
- You love working with people and will go above and beyond for each guests’ needs
- You have excellent oral, written, and interpersonal communication skills
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