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Related keywords
- Front Office
- Front Office Specialist
- Cna Training Provided
- Dietary Aide Training Provided
- Patient Care Tech Training Provided
- Housekeeping Aide Training Provided
- Registered Nurse – Training Provided
- Licensed Vocational Nurse Training Provided
- Caregiver Training Provided
- Front Office Training Specialist
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Front Office Specialist - Training Provided
Company | EyeCare Associates, Inc. |
Address | Huntsville, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-19 |
Posted at | 10 months ago |
A Front Office Specialist employee is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
- Complete daily reconciliations / close day / countdown cash drawer
- Manage patient flow in the office
- Comply with all company policies and procedures including HIPAA
- General office duties and cleaning to be assigned by manager
- Double check insurance authorizations to ensure completion and build accurate flow sheets
- Check out patients and collect correct payments
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patient's time, as well as doctor's time and schedule
- Knowledge of common fees charged for common visits
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Ability to work weekends when applicable
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Commitment to work over 40 hours to meet the needs of the business
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Desire to gain industry knowledge and training
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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