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Company | SightMD |
Address | Brooklyn, NY, United States |
Employment type | TEMPORARY |
Salary | |
Category | Medical Practices |
Expires | 2023-08-01 |
Posted at | 9 months ago |
Description
- Ensure reception area is well maintained, neat and clean and that the chairs are straightened and orderly
- Pick up items left behind by patients and properly disposes of them
- Obtain prior authorization for any patients having in-office procedures
- Intercept patients as they exit to obtain any necessary additional information before exiting practice
- Move patients through appointments as scheduled
- Promote, educate and sell all audiology services to patients in the offices they are offered.
- Provide accurate messaging documentation if applicable
- Greet patients immediately upon arrival and apply the applicable protocols such as registering new patients, ensuring patient billing and insurance information is accurate, inform patient of medical office procedures and policies, ensure necessary referral or patient documents are on file for visit
- Safeguard patient privacy and confidentiality
- Ensure patient no-shows and cancellations are followed up with in accordance to practice policy
- Obtain external medical reports as required by medical professionals
- Maintain and manage patient records
- Schedule follow up appointments according to physician’s needs
- Answer incoming calls and route appropriately
- Check magazines for current dates, rotate magazines back to the reception room
- Special projects and other duties may be assigned as needed
- Acquire audiology-add-ons and comply with audiology related policies that are applicable to locations where audiology services are offered
- Be knowledgeable of any and all monthly promotions offered and share with patients accordingly
- Collect and total daily monies including payments, copay’s, etc.
- Above average customer service skills and the ability to remain calm in stressful situations
- Ability to work a flexible schedule, including weekends
- Must be fully vaccinated - covid vaccine
- High School diploma or equivalent required
- Excellent written, verbal, and listening skills
- Prior experience in the medical field highly desirable
- Bilingual Spanish a plus
- High School or better
- Ability to work a flexible schedule, including weekends.
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