Front Desk / Office Administrator

Do you dread Mondays?

Where You’ll Be Working:

We’re Groundswell: a company with a different approach to problem-solving in the most challenging and complex environments. A company that partners with government leaders to modernize and transform how missions are delivered through the creative deployment of next-generation technologies, expert talent, and modern cloud and platform-delivered applications and business models.

Why You’ll Never Want to Leave

It is our mission to be the public sector’s leading solutions firm, bringing modern approaches to some of the most complex challenges facing our world. Our foundation is people. We are moving past yesterday’s business culture and execution models, by building a rising team that fosters individual spirit, encourages engagement in our culture and promotes opportunities to grow and learn at the leading edge of public sector technology.

We offer:

• Paid time off
• Comprehensive medical, dental, and vision plans
• Matching 401K
• Flexible Spending Account
• Tuition reimbursement plans and much more

Who You’ll Be Collaborating With:

Every day, you’ll be teaming up with a diverse, enthusiastic, multi-disciplinary team of creative minds with a smart sense of humor.

What You’ll Be Helping Achieve

Groundswell is a fast-growing company working in a very agile environment. This position will help the company normalize and stabilize facility and corporate operation functions.

What You’ll Be Working On:

• ID badges for employees and guests
• Procuring office space, ordering food, set up and clean up (must be able to lift 50lbs or less)
• Any other duties as assigned
• Shipping and receiving
• Answer the phone and be the face of Groundswell offices as the receptionist
• Parking management to include access and validation
• Event coordination to include:
• Serve as the POC for office-related materials and services; Maintain ordering of inventory of office supplies, food, and beverages ensuring items are stocked as appropriate
• Administer the following:
• Doorbell monitor – main POC for reception
• Data watch security contact
• Help coordinate office repairs, escalate /maintenance, and vendor management

Required Experience:

• Excellent interpersonal skills, including organizational, time management, communication (oral/written), customer service
• Experience coordinating office facility workspaces, including furniture, repairs/maintenance, and escalating vendor management to executives.
• Basic technical competency to troubleshoot issues with badging, parking issues- ability to communicate and escalate as needed
• Proven experience overseeing office administration within a corporate environment
• This position is 100% on-site
• Previous executive and administrative experience
• Ability to manage tier I helpdesk requests related to office administration
• Ability to adapt to Microsoft Suite and other technologies such as Data Watch
• Must adhere to confidentiality expectations
• Proficient with standard corporate productivity tools, especially Microsoft Office suite

How You’ll Excel In Your Role

• Desire to grow in the area of Corporate Operations in order to support the following areas in times of surge: Contracts, IT, HR, Finance, Facilities, Security, Quality
• Proficiency in English a must; proficiency in Spanish, nice to have

NOTE: Groundswell does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Groundswell and Groundswell will not be obligated to pay a placement fee.

Groundswell is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.