Front Desk Coordinator I

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
We are looking for a Front Desk Coordinator I to join our team.
If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.
What We Offer

• Discounts on braces and clear aligners for you and your family members
• 3 weeks paid time off in your first year + paid holidays
• Competitive salary
• Short and long-term disability coverage
• Medical, dental, vision and life insurance
• 401(k) plan

What You’ll Do

• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• May make changes to the patient schedule as necessary
• Verifies insurance information
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone
• Receives, stores, and delivers shipments and mail
• Welcomes visitors to the practice and provides information about clinic features
• Notifies clinicians of patient arrival and readiness
• Takes payments and posts to account
• Coordinates payment arrangements or account resolution

What You’ll Need

• One (1) year of administrative experience preferred
• Bilingual a plus, but not required
• Basic knowledge of Microsoft Office
• High School Diploma or equivalent required

This is the perfect opportunity to grow with an expanding organization! Apply today!
Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.