Food Server - Pantry

The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us Facebook The Mirage Hotel and Casino, Twitter @TheMirageLV, Instagram @themiragelv.

PRIMARY RESPONSIBILITES

• Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations
• Anticipate the guests’ needs and respond appropriately with a sense of urgency
• Itemize bills correctly and efficiently secure payment
• Maintain table cleanliness utilizing a silent service approach
• Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees
• Greet guests in a positive, friendly manner and make them feel welcome
• Perform other job-related duties as requested
• Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Experience working in a similar resort setting
• Five (5) years of Food and Beverage experience in a high-paced environment with food service experience
• Alcohol Awareness Card
• Work varied shifts, to include weekends and holidays
• Health Card | Food Handler Card

SKILLS

• Knowledge of health, safety and sanitation regulations
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
• Able to effectively communicate in English, in both written and verbal forms
• Knowledgeable of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
• Knowledgeable of computers and Point of Sale (POS) systems

This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.