Food Runner - Diablos

The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us Facebook The Mirage Hotel and Casino, Twitter @TheMirageLV, Instagram @themiragelv.

PRIMARY RESPONSIBILITES

• Describe food upon placement on the table, answering questions pertaining to the dishes
• Describe menu features as needed (include changes and additions)
• Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expeditor
• Perform other job-related duties as requested
• Greet guest in a positive, friendly manner, making them feel welcome
• Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
• Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
• Communicate with expeditor to ensure delivery of food to the correct table and position
• Perform assigned open and closing side-work

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• High school diploma or equivalent
• Six (6) months experience in a high volume dining restaurant as a Food Runner or Server
• Experience working in a similar resort setting
• Fine dining and three meal restaurant experience
• Work varied shifts, to include weekends and holidays

SKILLS

• Effective listening abilities with strong judgment skills
• Knowledgeable of food and menu preparation
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Ability to multi-task and work well in a fast paced, team-oriented environment
• This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
• Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages

This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.