Flight / Indoor Skydiving Instructor

Flight / Indoor Skydiving Instructor

$1,000 Sign-On Bonus!

Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 33 U.S. locations.

We are looking for a Flight Instructor to join our team! Flight Instructors act as both the expert and coach of body flight. We are looking for passionate and enthusiastic individuals who will promote the sport of body flight through careful exciting instruction, and to oversee each customer receives a safe and thrilling iFLY experience. If an exciting, dynamic, collaborative workplace is for you, then apply!

Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:

Safety First
Outrageous Passion
Accountability
Respect

Day-to-Day Responsibilities:

• Assist with gearing and de-gearing customers
• Safety – Promote customer safety throughout their time in the wind tunnel and facility
• Provide customers with engaging and interactive pre-flight training
• As needed, participation in marketing related photography, video, and social content capture for promotional usage.
• Service – Provide an amazing experience for your customers
• Support your teammates with miscellaneous tasks when needed
• Coach and encourage novice and advanced flyers of all ages
• Sales – Sell return visits and other exciting flight opportunities per company guideline
• Capture photos and videos of customers in-flight
• Maintain the facility’s cleanliness
• Manage the operation and functions of the vertical wind tunnel
• As needed, perform CSR responsibilities such as, check-in guests, confirm flyer reservations, answer incoming sales calls, stock merchandise, and process refunds.
• Meet and greet customers with world class customer service

Physical Requirements:

• Travel up and down stairs and ladders several times per day
• Maintain and support a flyer’s weight by physically gripping flyer’s torso and/or legs to move flyer in three-dimensional space and to rotate about central axis
• Endurance to physically withstand wind speeds up to <160mph for extended periods of time
• Spend multiple hours in confined maintenance spaces
• Physically hold and support in the wind tunnel persons that weigh up to 300 lbs
• Perform all of the above for up to 13 people, 30 minutes at a time, up to 5 times a day, up to 5 days a week
• Safely control a flyer’s movement and position in the wind tunnel while also flying with the student
• Withstand impacts caused from flyers descending rapidly, flyers contacting walls, flyers contacting other flyers, and flyers impacting your torso and limbs

What We are Looking For:

• Enjoys and interested in helping others learn to fly
• Must be 18 years of age or older
• Ability to work well within a team maintaining positive relationships
• Capable of carrying out a given task with all details necessary and produce quality work
• Exceptional selling skills
• Integrity, punctuality, and professional appearance
• Exceptional customer-service skills
• Weekend availability is required

The Good Stuff:

• Holiday pay options
• Employee discount on retail merchandise and flight packages
• Average hourly rate, including commissions - $23/hr. (base + commission)
• Medical, dental, vision and supplemental plans for eligible employees
• Maternity/Paternity leave
• Paid time off (PTO)
• 401k retirement investment with company match
• Flight Instructor Training Program (FITP) – Company paid entry-level training
• Free flight time for employees and immediate family!
• Tuition reimbursement
• Referral bonus program

All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!