Coordinator, Flight Service Jobs

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Flight Service Team, within the Customer Experience Division.
• The Coordinator, Flight Service performs a wide variety of administrative duties to support Flight Attendants and Flight Service management employees in the daily operation.

What you'll do

• Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries
• Files expense reimbursement, handles mail and FEDEX
• Orders supplies and maintains the e-board in the crew rooms
• Working various shifts to include weekends and holidays
• Assists in the coordination of Flight Attendant parking and Crew IDs
• Ensures office and crew room computers and equipment are in working condition
• In the absence of a Duty Manager, the Flight Service Coordinator will assume all Duty Manager administrative functions
• Responds to Flight Attendants general questions in person and by phone
• 40 hour week
• Assists the Duty Managers with all aspects of Flight Service operation
• Provides Tablet support at the Crew Service Centers

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• 2 years experience with PC, Sabre, DECS, and RES

Preferred Qualifications- Education & Prior Job Experience

• Current or previous Flight Service, Crew Schedule experience

Skills, Licenses & Certifications

• Independent judgement and decision making skills
• Knowledge of working with contract labor groups
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Ability to work all shifts, holidays and overtime as required. Requires rotation of shift and days off

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.