Field-Based Maintenance Technician Jobs

This field-based General Maintenance Technician is responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area. The responsibilities of the role include immediate in-person response to resolve maintenance tickets of their assigned Dollar General locations, which includes proactive assessment of preventative maintenance.

Expectation is daily support through commuting to the site/store location, while partnering with store leaders to identify and address entry level maintenance repairs to include preventative maintenance. The General Maintenance Technician will be responsible for educating store leaders on maintenance best practices to ensure longevity of coolers, freezers, and equipment. The role will utilize the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.

Interaction with all levels of operational leadership (Store Managers, District Managers, Regional Directors, Divisional Vice Presidents,) and external venders/maintenance service providers. The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General’s maintenance standards.

This field-based position is deployed to specific Dollar Generals, through an internal ticketing system to problem solve entry level maintenance concerns, preventative maintenance, and assessment of safety equipment on an as-needed basis. The General Maintenance Technician is responsible for traveling to the sites where maintenance concerns have been reported by store leadership. The individual must troubleshoot, collect and verify asset information for on-site service projects within the assigned operating district, which includes but is not limited to guiding leadership on operational solutions, preventative maintenance and supporting entry level repairs. The General Maintenance Technician will also be responsible for supporting entry level maintenance, which includes but is not limited to light exterior grounds work, indoor maintenance tasks and entry-level plumbing repairs.

General Maintenance Technician roles and responsibilities include but are not limited to:

Knowledge, Skills and Abilities (KSAs):

Work Experience &/or Education: