Field Service Technician Jobs

About AMAROK

Established in 1991 and headquartered in the heart of South Carolina, AMAROK is the Nation’s #1 Theft Deterrent and the Ultimate Perimeter Security. More than 4,000 Commercial and Industrial properties trust our unique and technically advanced security system to protect their assets and relentlessly stop crime before it ever happens 24/7/365.

Job Summary

Our Field Service Technicians are Road Warriors and key contributors to AMAROK’s daily operations by providing prompt, expert-level preventative and repair maintenance duties on our perimeter security systems. As a Field Service Technician, you will be the “Face of AMAROK” and responsible for providing the highest level of customer service.

This position requires Monday-Friday travel. Average travel radius is 300 miles.

Key Responsibilities

• Assist other technician, as needed
• Prioritize and organize daily workload to ensure jobs are completed within the time quoted to the customer without sacrificing service quality
• Communicate with internal and external customers regarding service request status and/or changes.
• Perform preventative maintenance and troubleshooting tasks, install technology upgrades and as needed, install minor core product add-ons.
• Be a team player!
• Ensure weekly reports are completed accurately and submitted within required deadline
• Operate company vehicle safely. Obey all local and federal traffic laws
• Manage inventory for your van and arrange additional equipment rental as needed.
• Monitor service queue to strategically map out your workflow and service the customer within the quoted time.

Qualifications

• Must be able to travel Monday-Friday weekly
• Basic math skills
• Valid driver’s license with safe driving record
• Coachable, innovative, team-oriented, and professional.
• Basic understanding of relays, electrical components, and wiring. **Previous experience with access control systems and/or fire alarm is a plus. **
• OSHA certification and/or OSHA compliance knowledge
• Ability to maneuver heavy objects & safely climb ladder up to 30 ft.

Due to certain licenses and certifications needed for this role applying candidates must have a clean criminal background. Additionally, AMAROK is a drug free workplace.

Benefits:

• Tuition Reimbursement Program
• Matching 401K retirement plan
• Excellent training (classroom and on the job training)
• Generous PTO
• Career Advancement
• Highly competitive pay (windshield time paid)
• Life Insurance
• Short & Long-term disability
• Company vehicle and company paid travel expenses
• Excellent benefits package (Medical, Dental, Vision)
• Flexible Spending Account (Section 125)

Compensation is dependent on experience and geographical location.

AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $26.00 - $33.00 per hour

Benefits:

• Tuition reimbursement
• Dental insurance
• Life insurance
• Parental leave
• Health insurance
• 401(k) matching
• 401(k)
• Employee assistance program
• Paid time off
• Vision insurance
• Relocation assistance
• Referral program
• Retirement plan
• Professional development assistance
• Flexible spending account
• Health savings account

Schedule:

• Monday to Friday
• 8 hour shift
• No weekends

Work Location: On the road