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Field Service Specialist - Imaging

Company

Mercy Gilbert Medical Center
Address , Gilbert, 85297
Employment type FULL_TIME
Salary $35.28 - $51.16 an hour
Expires 2023-09-10
Posted at 9 months ago
Job Description
Overview

Located in the Phoenix Ariz. suburb of Gilbert the Mercy Gilbert Medical Center is a 198-bed not-for profit hospital with more than 1300 employees and almost 900 doctors on staff representing all major specialties. In 2014 Phoenix Children’s Hospital launched a 22-bed pediatric unit inside the hospital. Mercy Gilbert opened in 2006 and has been a vital part of the growing community. Today it is the fifth largest employer in Gilbert. During the fiscal year ending June 30 2016 Mercy Gilbert provided more than $24 million in community benefit. As a result of Dignity Health’s mission to deliver health care and partner with the community more than 42000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/mercygilbert.

Responsibilities

OTE: The primary service base is at Mercy Gilbert Medical Center and supports our Southwest Division hospital accounts

Position Summary:

This position provides specialized repair (radiology, nuclear medicine, ultrasound, etc.) and maintenance services to diagnostic imaging equipment and biomedical equipment.
Principle Duties and Accountabilities:
  • May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.
  • Provides appropriate service cost history to the Account Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense.
  • Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.
  • Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.
  • Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering Account Manager.
  • Utilizes training opportunities to significantly reduce contract dependency for the same equipment.
  • In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time.
  • Provides input to the Account Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.
  • Is capable of providing coverage and support for Account Manager during manager’s absence.
#ClinicalEngineering

Qualifications

Minimum Qualifications:
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Must be familiar with MS Office Suite and internet based applications
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to write routine reports and correspondence
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Must have the ability to repair and maintain a wide variety of imaging equipment
  • Ability to deal with problems involving a few concrete variables in the standardized situations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Associate's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field, or equivalent experience
  • A minimum of five (5) years’ experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms)
  • Ability to speak effectively before groups of customers or employees of organization
  • Reliable transportation required
Preferred Qualifications:
  • Certified Radiology Equipment Specialist (CRES) certification preferred
  • Bachelor’s degree preferred

Pay Range
$35.28 - $51.16 /hour