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Field Representative Jobs

Company

ABI Document Support Services
Address , Loma Linda, 92354, Ca
Employment type
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description

Overview

ABI is currently looking for a qualified Route Driver (known internally as Field Representative) in the Loma Linda, CA area.

The Route Driver's role is to serve Subpoenas and Authorizations for release of records, and/or personal appearances. The Field Representative will pick up documents, scan onsite, and deliver records to various facilities.

A company car is provided (for a fee) for the role as you travel to different locations throughout the region.

We even allow you to use this car for personal use within 300 miles of your home!

Responsibilities

  • Establish strong working relationship with Custodians, schedule orders, and updated status.
  • Redistribute work orders, records, X-Ray films, and any other item(s) upon return to the office at the designated place by your supervisor, on daily basis.
  • Scan documents using a laptop and scanner provided by ABI, and following the proper procedures and techniques.
  • Ensure all documents requested have been provided and are correct prior to scanning or pickup.
  • Operate and maintain the scanner and laptop within factory specifications and report any and all maintenance and repairs needed to the equipment or software.
  • Personally serve Subpoena and Authorizations to Custodian of Records.
  • Complete daily reports as required.
  • Provide verification, by signature, on legal documents, such as Proof of Service and Affidavits.
  • Manage a route by reviewing and prioritizing all current and incoming work daily to ensure all orders are status and completed according to guidelines provided by Field Supervisor.
  • Deliver records and documents to our clients and other facilities.
  • Flexibility to work in different routes as assigned by Supervisor.
  • Write accurate and legible statuses in English on every work order as required.
  • Inform Supervisor of any and all facility changes and updates, by completing the proper forms.
  • Communicate and report all errors identified to the Field Supervisor.
  • Correspond with Field Supervisor and designated Scheduler concerning status and movement of work orders in the Field or in the Field Department via email and phone.
Driver
Courier
Route Driver
Courier Delivery Driver
Mail Carrier
Retrieval
Documents
Medical Record Transportation
Field Route Driver
UPS Driver
Fedex Driver

    Qualifications

    Educational Requirements
    • High School Graduate and / or GED equivalent. College education is desirable but not required.
    Experience Requirements
    • Prior computer, scanner, medical, Legal or insurance claims office work is helpful but not required.
    • Knowledge of Discovery Law, especially for service of Subpoena and Authorization, and production of documents on or before deposition or due date preferred.
    Skills and Abilities
    • Highly self-motivated and directed.
    • Good understanding of the organization’s goals and objectives.
    • Strong interpersonal skills.
    • Attention to detail is critical.
    • Ability to effectively prioritize and execute tasks.
    • Good analytical and problem-solving abilities.
    • Strong verbal and written communication skills.
    • Ability to be professional and helpful to all clients and custodians.
    Machines, Tools, Equipment and Work Aids
    • Internet access from home.
    • Telephone system, computer, fax machine, copiers/scanners.
    License(s)/Certification(s) Required
    • Professional Photo Copier and/or Company ID card.
    • Valid California Driver License (3 points or less), and proof automobile insurance ($100 -$300K).

    WHO WE ARE:
    ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

    ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

    ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

    Equal Opportunity Employer - Minorities/Females/Disabled/Veterans