Event Staff Guest Services

FOR A LIMITED TIME, WE ARE OFFERING A $250 SIGN-ON BONUS AFTER 60 DAYS OF EMPLOYMENT!

Medieval Times is looking for high energy friendly individuals for our GUEST SERVICES / EVENT STAFF department. Event Staff contributes to the ultimate Medieval Times experience by greeting and assisting guests as needed, patrolling and monitoring internal and external premises to prevent theft, violence and infraction of rules.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Interacts with guests, answers questions, and acts as ambassador for Medieval Times
• Inspects building environmental controls and other equipment to ensure they are turned off when not in use
• Patrols and monitors interior and exterior of facility to ensure safety of team members, guests and property
• On non-show days record any property and equipment issues and any visitors in security log
• Inspects stables to ensure security of horses
• Enforces local laws and ordinances as well as rules and regulations of Medieval Times
• Accompanies cashiers in transporting of money between Cash Control department and Retail departments
• Ability to walk, stand or sit for extended periods of time; occasional need to run short distances
• Calls police or fire department in cases of emergency
• Additional duties as assigned
• Recognizes and anticipates safety hazards and potentially volatile situations and addresses as needed; resolves problems

KNOWLEDGE, SKILLS, AND ABILITIES:

• Requires work indoors in environmentally controlled conditions and outdoor exposure to all weather conditions on occasion
• Ability to lift up to 40 lbs.
• Ability to deal with unpleasant or discourteous guests and diffuse potentially volatile situations as needed
• Ability to work varied hours/days, including nights, weekends and holidays, as needed
• Must have valid Drivers License
• Ability to interact and communicate with team members and guests

EDUCATION AND WORK EXPERIENCE:

• 1-2 years event staff/ guest services experience preferred
• High school diploma or equivalent preferred

EOE, Drug-free environment

Brand: Medieval Times Dinner & Tournament
Address: 7000 Arundel Mills Circle Hanover, MD - 21076
Property Description: Maryland
Property Number: 8