Event Sales Admin - Full Time

What You’ll Do

The Event Sales Admin supports the sales team in executing the important behind-the-scenes administrative functions that keep the venue functioning efficiently. Without this critical role, our efforts to provide best-in-class service with hospitality for our Guests would be impossible.

Sales Admins have to be great multi-taskers, great communicators and great team players. They are responsible for supporting the sales team in a variety of ways including management of inbound calls and emails, assigning leads into rotation, completing administrative duties as outlined by the Director of Sales, keeping the office organized and clean as well as other miscellaneous tasks that may be necessary to support the event sales processes.

How You’ll Do It

• Ensure there are always a minimum of 25 site packets available.
• Process initial event deposits.
• File all paperwork in designated locations as to ensure paperwork can be found when needed.
• Make sure there are always a minimum of 20 thank you cards available.
• Proactively identify ways to improve the office processes and elevate team excellence.
• Identify any discrepancies between events schedule and event packets and relay to owning Event Sales Manager or Event Sales Consultant and the Director of Sales.
• Answer phones within 3 rings.
• Be an example of our core values daily and hold yourself accountable to Topgolf standards.
• Process final event payments.
• Relay any discrepancies between agreements and payments to owning Event Sales Manager or Event Sales Consultant.
• Track all payments and email receipts to clients.
• Print BEO’s for the kitchen team for the following week’s events and for the sales team for the BEO meetings.
• Make event packets and event playing cards.
• Ensure that Topgolf service standards are being met and the phone is being answered with a positive attitude.
• Follow phone guidelines identified in the phone shop report.
• Qualify and distribute all leads. (Phone leads, web leads, walk in leads).
• Complete event checkouts.

What We’re Looking For

• Energy and enthusiasm
• Excellent communication, prioritization, time-management and organization skills
• Ability to work on a team
• Clerical experience is preferred
• Availability to work varied shifts, including evenings, weekends and holidays
• A high level of self-awareness, receptivity to change and integrity
• High school diploma or equivalent.
• Cash handling experience
• Proficiency in MS Office products (Word, Excel, Outlook)

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.