Equity, Diversity And Inclusion Training Manager

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Manage large, complex education programs and stakeholder involvement. Coordinates planning, preparation, and program execution. Primary contact for directors, program leaders, coordinators, medical and administrative staff, external institutions, professional groups, universities, and manufacturers/vendors. Manage stakeholder partnerships, communications, and issue resolution. Requires knowledge of systems for training programs, processes, and purchasing. Must be able to work as a member of a team and prioritize workload with moderate to minimal supervision.

Job Duties:

• Manage procurement of equipment, catering, welcome gifts, etc.
• Conduct detailed and ongoing cost analysis of delivering programs.
• Partner with leadership, clinical development partners, peers, and/or third-party vendors on the instructional design of education programs.
• Ensure records /compliance requirements are met.
• Manage vendor relationships, maintaining contracts with learning content providers and schools (where applicable).
• Track expenses, prepare invoices, submit payments, and deposit cash and checks.
• Oversee and support delivery of in-person and virtual instructor-led onboarding, orientation, and/or education programs for specific staff groups.
• Provide technological support to end users and collaborate with others to solve issues as needed.
• Act as a key point of contact for program participants, connecting them with other internal or external partners as needed.
• Support ongoing education requirements where applicable (Ex: clinical hours, certifications/ licensing renewal, etc.).
• Manage all program and event logistics (Ex: schedules, enrollments, communications, trainings, materials, evaluations, grading, etc.).
• Plan and execute stakeholder engagement strategies for all programs.
• Leverage data to recommend and implement continuous program improvements.

Knowledge, Skills & Education:

• Excellent communication skills (oral and written) and interpersonal skills.
• Previous experience with Microsoft Office applications such as Word, Excel, PowerPoint and Adobe.
• Previous experience working with learning, authoring and publishing tools.
• Experience managing programs, events and working with learning management system(s) preferred.
• Bachelor’s degree required, master’s degree or equivalent experience preferred.
• Ability to listen, process information and respond effectively in meetings with multiple customers.
• Previous customer service experience preferred.
• Previous experience with technology implementations and helpdesk desired.
• Must be comfortable learning new technologies, problem solving with peers and/or teaching others.
• Minimum of three years of project management experience.
• Excellent organizational skills to effectively manage priorities of multiple team members.

Education

Bachelor's Degree (Required)

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Discount purchasing program
• Student loan servicing and support
• Backup Childcare and Eldercare
• Discount on services at Lurie Children’s facilities
• Tuition assistance
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Adoption benefits

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: [email protected]