Equipment Service Supervisor Jobs

Job Overview

Monday - Thursday | 5:00 AM until completion

The Technical Service Supervisor will assist the Regional Operations Center Manager (ROC) in the management and training of technicians and other personnel, including the identification of training needs, workflow, coaching, counseling, and providing general direction within the ROC.

Duties & Responsibilities

• Supervise, lead and motivate a team to deliver results by communicating company goals, including quality and customer satisfaction, safety best practices, and deadlines; engage and develop teammates through effective performance management, coaching, and training
• Ensure accurate parts inventory levels by supervising cycle counts and procurement activities, including the ordering, distribution of parts and supplies needed by Equipment Services personnel
• Complete all other permanent and temporary management duties as assigned
• Lead activities to improve performance and productivity, including assignment of and managing the workflow of assigned areas
• Implement continuous improvement methods while maintaining customer focus, and embody company purpose and values to inspire servant leadership
• Conduct audits of work performed to maintain quality and monitor productivity using various reporting tools
• Ensure employees are properly trained and have the proper tools to complete the job

Knowledge, Skills, & Abilities

• Good interpersonal skills
• Excellent planning and organizational skills
• Ability to travel upon request
• Personnel Management experience
• Proficient with MS Office Suite
• Excellent analytical problem-solving skills
• Must be self-motivated with a high degree of integrity and be able to perform job duties with minimal supervision on a timely basis
• Ability to maneuver and move large pieces of equipment such as vending machines
• Excellent electrical, mechanical, and technical service skills
• Must be able to work a flexible schedule and be available to work weekends when assigned

Minimum Qualifications

• Basic understanding of Refrigeration
• High school diploma or GED
• Stable history of steady work and/or school, verifiable by references
• Knowledge acquired through 1 - 3 years of work experience

Preferred Qualifications

• 2 years of education beyond high school in college or technical school
• Basic understanding of Refrigeration

Work Environment

Noisy and non-temperature-controlled environment