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Entry Level Customer Service & Sales Representative

Company

NXT Solutions
Address West Valley City, UT, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-05-28
Posted at 1 year ago
Job Description
A thriving Customer Service and Sales firm, NXT is a dynamic team that serves the Salt Lake City community with the best service options in the tri-state area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.


Our Entry Level Customer Service & Sales Representatives work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.


Responsibilities of the Entry Level Customer Service & Sales Representative:


  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Driving sales through promotional campaigns
  • Developing strong leadership and interpersonal skills
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience


What We Are Looking For:


  • A consistent overachiever with a drive for perfection
  • Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
  • Confidence and public speaking skills
  • Bachelor’s degree in business, marketing, or similar concentrations
  • Patience, empathy, and passion for people
  • Must be able to work full-time hours and have weekend availability


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