Employee Assistance Program Services

Job Title: Employee Assistance Program Services

Location: Vicksburg , MS 39183

Duties:

• Employee Assistance Program (EAP) services to be performed include: initial counseling

related to problem identification, referral for treatment and rehabilitation, and follow-up

counseling to aid an employee in achieving an effective readjustment to his or her job during and

after treatment. Long-term treatment and rehabilitation are not within the scope of this contract.

• Up to three counselling sessions to each client for each problem, with the specific number of sessions (between one and three) determined by the counsellor based upon each individual client’s needs.
• Special on-site group counselling to meet special needs, upon request.
• Provide up to six (6) on-site critical incident stress debriefings per contract year available within forty-eight (48) hours following an in-house crisis or a community crisis involving USACE employees.
• Employee Assistance Program Services to Be Provided. The candidate shall provide the following:
• Confidential client satisfaction and quality assurance feedback.
• With the client's permission, immediately report the following information for the victim of any sexual assault: rank/pay grade, gender, age, race, time, and location of the alleged assault. The report shall be furnished to the Contracting Officer's Representative via telephone or email.
• A toll-free telephone number for clients to call for scheduling appointments with counsellors. The toll-free telephone number shall be answered directly by live, qualified Candidate personnel during normal business hours (8:00 a.m. to 4:30 p.m.)
• Individual, face-to face, counselling during normal business hours through local, qualified, professional counsellors within 72 hours of initial contact. Personnel requiring immediate attention will be taken to a local emergency room for treatment. Individual, face-to-face counselling is required only within the United States. “During normal business hours” means between 8:00 a.m. and 4:30 p.m., local time, excluding Federal holidays and weekends. “Local” means within a 60-mile driving distance of the client’s workplace.

Education & Qualification:

The Counsellor performing under this contract (whether by telephone

or face-to-face) shall be either:

• Licensed psychologist, or psychiatrist.
• Licensed marriage and family therapist,
• Licensed professional counsellor
• Certified Employee Assistance Program professional,
• Certified alcohol/drug counsellor,
• Licensed clinical social worker,

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