Emergency Communciation Dispatcher 1, Fop

Job Overview

Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a diverse team of people? If so, you could be a perfect fit for the Emergency Communications Dispatcher 1 for the University of Cincinnati’s Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety’s Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on.

As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore. Please visit www.uc.edu/hr/benefits to discover all of the benefits offered.

This position will support the University’s mission and commitment to excellence and diversity in our students, faculty, staff and all other activities. The University of Cincinnati embraces diversity and inclusion as core values that empower individuals to transform their lives and achieve their highest potential. By using talents of people from different backgrounds, experiences and perspectives, this vibrant, urban research university demonstrates its commitment to creating a community that values the contributions of all its members.

Essential Functions

• Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.
• Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.
• Perform related duties based on departmental need. This job description can be changed at any time.
• Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.
• Operate with a headset or handset for radio and phone functionality
• Maintain radio, teletype and other required records.
• Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses.

Required Education

High School Diploma/GED

Required Experience

Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.

Additional Qualifications Considered

Telephone experience within a public safety setting

Physical Requirements/Work Environment

Career Path

An Emergency Communication Dispatcher 1 will be eligible for promotion to Emergency Communication Dispatcher 2 provided the employee completes all requirements of Emergency Communication Dispatcher 1, have good performance reviews and satisfactorily complete probation, meet minimum qualifications of Emergency Communication Dispatcher 2, and is in good attendance standing. The employee must submit a written request to progress to the next level.

Application Information

You must indicate on your resume, materials evidence of having the experience, skills, and/or education required for this title. Please document all dates of employment, description of relevant duties, and full-time/part-time status. The complete resume will be the sole criteria used by Human Resources to determine eligibility, which will be based on the minimum qualifications. Must pass background investigation, psychological assessment, and polygraph examination.

Subjects & Weights: 100% training and experience as detailed on the resume.

Are you eligible to receive Ex-Veteran Credit? You must have a DD214 stating that you received an Honorable Discharge. In order to receive the additional credit for your military service, you must do one of the following with your DD214:

1) Attach a copy of the DD214 to your application.
2) Fax a copy to our office within 3 days after the closing date. Our fax number is 556-9652.
3) Bring a copy to our office within 3 days after the closing date. We are located at the University of Cincinnati, University Hall, 51 Goodman Dr., Suite 340

FOP represented position.
Pay Grade: 7
Starting hourly rate: $22.04
Post-Probationary rate: $23.13