Electronic Technician I- York, Pa

Scope
Under supervisory and/or management direction from the Product Service Department, the Electronic Technician will evaluate, troubleshoot and repair dental equipment products produced or sold by Dentsply Sirona.

Essential Functions

• Communicate relevant findings or potential future issues with components to Product Service Management, Quality Assurance and customers through documented descriptions entered into the notes section of repair database records.
• Maintain workplace organization, standards and safe working environments in line with Company policies.
• Estimate required repairs and prepare service quotes for products in order to meet current standards.
• May be responsible for reviewing, documenting, logging, maintaining and/or initiating investigations for potentially serious complaints.
• Remain current on changes in policies, procedures and products.
• Evaluate, troubleshoot and perform repairs that result in the product meeting current manufacturer requirements and standards.
• All other duties as assigned
• Complete all associated repair documentation, including repair service orders, unit and parts evaluations, etc. Complete all computer entry in compliance with established standards or procedures.
• Regularly participate in structured training programs and hands-on learning through application, subject to periodic examination and effectiveness testing.
• Assist with training new full time and/or temporary employees as needed in compliance with all safety, quality and production policies, rules and procedures.
• Develop thorough technical understanding of all dental equipment serviced in the repair center through continuous learning, apprenticeship and practical application of all knowledge, skills, and experience relative to electronic and electromechanical devices.
• Track labor costs and parts used in the repair process.

Key Required Skills, Knowledge and Capabilities:

• Knowledgeable in the use of diagnostic and test equipment.
• Knowledgeable in the diagnosis, repair, and precise calibration of the electronic and electromechanical equipment.
• Familiarity with RF/wireless applications and related circuit configurations.
• Proficient in the use of data entry software.
• Familiar with Microsoft Windows operating system, and Microsoft Office applications including Word and Excel.
• Ability to perform basic arithmetic.
• Able to read and understand technical information, i.e. service manuals, schematics, adjustment procedures, etc.
• Proficient in the operation of an oscilloscope, digital voltmeter, hypot and other test equipment for the evaluation, troubleshooting, final testing and calibration of repaired equipment.

Education:

• Associate’s or Bachelor’s Degree and/or certification in electronics or electro-mechanical technology preferred.
• High school diploma or GED required.

Certifications/Licensing:

• N/A

Years and Type of Experience:

• Three to five year’s experience in electronic troubleshooting and repair in a comparable technical environment preferred.

Key Required Skills, Knowledge and Capabilities:

• Proficient in the use of data entry software.
• Proficient in the operation of an oscilloscope, digital voltmeter, hypot and other test equipment for the evaluation, troubleshooting, final testing and calibration of repaired equipment.
• Familiar with Microsoft Windows operating system, and Microsoft Office applications including Word and Excel.
• Knowledgeable in the diagnosis, repair, and precise calibration of the electronic and electromechanical equipment.
• Familiarity with RF/wireless applications and related circuit configurations.
• Able to read and understand technical information, i.e. service manuals, schematics, adjustment procedures, etc.
• Knowledgeable in the use of diagnostic and test equipment.