Ecommerce Web Invoicing Specialist

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
Ensure timely and accurate submission and delivery of invoices into Web client portals and adhere to all related practices and policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist Corporate Collections Department with the resubmission of invoices as needed.
• Recommend techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
• Assist with commercial invoicing requests received from the Global Invoice Distribution Team related to web invoicing portals.
• Prepare a variety of reports as requested.
• Maintain accurate notes on all departmental documentation.
• Investigate and assist in the resolution of client invoice disputes.
• Facilitate follow up calls or correspondence to internal and external clients to help resolve invoice pricing and purchase order issues.
• Prepare and email client invoices when requested.
• Work with global divisional finance staff to address client invoices and questions.
• Execute the timely data entry of commercial invoices related web portal invoice submissions.
• Provide support to global businesses on all web invoicing and web portal support.
• Perform all other related duties as assigned.

Job Qualifications

• Education: High School Diploma or General Education Degree (G.E.D) or equivalent in a related discipline.
• Certification/Licensure: None.
• Other: Must be proficient in the use of desktop applications (word processing, spreadsheets, and databases). Knowledge of SAP and Web based invoicing portals is preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Experience: Minimum 4 to 6 years related experience required. Prior experience in a contract research/pharmaceutical setting preferred.

Compensation Data
The pay range for this position is $23.00/hour - $26.00/hour USD. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected] This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.