Dshs Altsa Adult Protective Services Investigator

Adult Protective Service Investigators
Adult Protective Services (APS) is excited to have Social Service Specialists 1-3 in training opportunities for professionals with investigative skills to join our team as APS Investigators. These amazing career opportunities offer you the ability to grow with DSHS and join a dedicated team focused on protecting Washingtonians in Eastern WA (Region 1).
We need your critical thinking and problem-solving skills to independently investigate reports of abandonment, abuse, exploitation, neglect, and self-neglect of vulnerable adults. Your success will be measured by your ability to gather evidence, conduct timely and thorough investigations, and assist people with services that maintain their safety and dignity. Your knowledge, dedication, and compassion will help us transform lives.
We have multiple in-training job opportunities across Region 1 in Colville, Kennewick, Spokane, Union Gap, and Wenatchee where you will be able to choose your preferred location(s) in the Supplemental Questions when you apply. Your work will cover the county you live in. Interviews for these opportunities begin as early as March 10.
Some of what you will do

• Conduct face-to-face interviews with alleged victims, alleged perpetrators, and other collateral contacts
• Prepare and provide testimony at administrative hearings, court proceedings, and criminal, civil, and administrative proceedings
• Document all pertinent activity for each investigation and record electronically using computer software application systems
• Collaborate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies/partners regarding client needs
• Collect and evaluate relevant information to make decisions related to the investigation, services, and outcomes
• Identify and refer at-risk and vulnerable adults to appropriate service groups
• Provide client advocacy, consultation, networking, family support, and crisis intervention

• Knowledge of Medicaid terminology, regulations, and policies
• Experience assessing risk and safety to vulnerable adults or children is a plus
• Strong critical thinking skills and staying focused
• Use of MS Office and data entry and strong documentation skills
• Good time management skills
• Adaptability to ever-changing policies and directions
• Ability to assess and develop workable solutions to a variety of critical issues or problems
• Ability to work autonomously making decisions, sometimes in immediate safety situations

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

NOTE:

Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Questions? Please contact DSHS Recruiter by email and reference #04844.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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