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District Dispatcher Jobs
Company | Beacon Building Products |
Address | Toms River, NJ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Construction,Wholesale Building Materials |
Expires | 2023-07-09 |
Posted at | 11 months ago |
The Dispatcher’s primary responsibility is to coordinate the scheduling of trucks/drivers to meet the delivery needs of an assigned multi-branch territory (external/internal) in the most efficient manner possible. The secondary function establishes a reliable communication link between the branch and customers.
- Act as a critical leader in management to ensure optimum communications between the Branch Management, Operations Management, Sales, and customers in an assigned service area.
- Resolve delivery issues and provide additional guidance and directions as needed
- Counsel Regional/District Management on areas where we can improve driver/fleet efficiency and customer service
- Manage truckload weight limits to be within DOT regulations
- Determine adequate job site time durations for each delivery
- Communicate the schedule to the home branch and satellite branches; make any / all the necessary changes
- Performs other duties as assigned
- Adhere to and promote all Beacon’s safety standards
- Review orders and ensure the delivery information is correct (Promise Dates, Delivery Addresses, Delivery Types, etc.); communicate any changes required to the appropriate sales person
- Identify risk areas and present solutions to management
- Maintain adherence to union contracts (where applicable)
- Monitor the progress of all deliveries via GPS data
- Manage the delivery process for multiple locations
- Manage, organize, coordinate, and schedule Drivers and Helpers based on customers, locations, and materials.
- Utilize Beacon Track to schedule all deliveries and transfers for an assigned cluster of branches.
- Experience as a CDL driver is preferred
- Experience in the building products industry is preferred
- 5+ years experience in an Operations/Warehouse Management role
- Bi-lingual is a plus
- Experience with logistics management systems
- 2+ years of dispatching experience in a fast-paced, customer-driven environment
- Time management skills
- Customer relations skills
- Problem-solving skills
- Multi-tasking ability
- Thrive in a fast-paced environment
- Must know OSHA and DOT requirements
- Computer skills
- Excellent communication skills
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