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Dispensary Manager Jobs
Company | Cresco Labs |
Address | Daytona Beach, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-01 |
Posted at | 9 months ago |
Company Overview
- The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting.
- Skills in interviewing, talent selection and performance management of hourly and salary team members.
- Skills in conflict resolution, strategic thinking, decision making and complex problem solving.
- Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- Assess team performance, skill gaps, and career aspirations of employees; solicit or provide resources, trainings or procedures to support team needs.
- Partner with Human Resources to resolve employee relations issues.
- Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.
- Ensure employees are knowledgeable and coached to navigate any regulatory changes.
- Ensure a clean and safe environment for employees and customers
- Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.
- Motivate and inspire dispensary team to exceed revenue targets and KPIs, with an emphasis on selling and cross-selling techniques.
- Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results.
- Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT.
- Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Oversee inventory activities ensuring product requirements are met and deliveries are on time.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns.
- Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits
- Establish daily operations procedures with an eye towards improvement and efficiency.
- Perform monthly audit reporting and store visit checklist with Area Manager.
- Identify business and competitor risks; analyze metrics to help increase market share.
- Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.
- Ensure compliance with all company policies, procedures, state, and local laws.
- Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development.
- 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus
- Bachelor's degree in business or comparable experience
- Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner.
- Experience working closely with HR teams and processes.
- Strong business acumen including excellent communication, attention to detail and interpersonal skills
- A high level of integrity, personal motivation, and sense of urgency
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
- Available to work all hours of operation inclusive of nights, weekends and holidays
- Must comply with all legal or company regulations for working in the industry
- Must be 21 years of age or older to apply
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