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Dispensary Shift Lead - Brandon
Company | iAnthus |
Address | Pensacola, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-25 |
Posted at | 9 months ago |
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
- Multi-task, think critically and work quickly to resolve problems as they arise
- Responsible for either opening or closing of dispensary (key holder)
- Keep current with company policies and procedures
- Balance cash and product inventory as part of daily closing procedure
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
- Observing and participating in patient services during consultation and sale
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Maintain the highest level of confidentiality with patient information and interactions
- Strong customer service skills
- Recent and relevant hospitality and/or retail experience required
- High School Diploma or equivalent
- Ability to quickly learn and apply new technologies and systems
- Must be at least 21 years of age
- Experience working with Excel, POS, and inventory management control systems
- 1 – 3 years in a retail environment managing a team
- Must have reliable transportation
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Must possess a positive and professional attitude
- Strong interpersonal skills
- 2+ year customer service
- Merchandising, operations, and execution of store and company standards
- Participates in networking and creating positive relationships within the community
- Must be able to effectively lead, coach and manage others in a professional environment
- Plan, prioritize, and execute detailed instructions in a timely and efficient manner
- Responsible for all store opening and closing procedures when GM is not present
- Act as a Change Champion, supporting and initiating change
- Positively influence staff to achieve goals set by GM and Senior Management
- Ensures the implementation and effective application of information, tools, and systems required to meet patient needs
- Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
- Other duties as assigned by GM and/or Senior Management
- Maintain compliance with all company policies and procedures, including but not limited to inventory reporting, employee reporting, patient reporting, and packaging
- Proactively engage with customers to exceed their needs and work to generate revenue by driving a patient-centric sales culture
- Responsible for all cash handling procedures and inventory management when GM is not present
- Maintains a clean and safe environment for all employees and patients to include sales floor, back room, manager offices and restrooms
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others
- Provide positive and constructive feedback to help employees meet expectations and goals
- Assist with performance management of all employees in partnership with Human Resources
- Ability to lead, delegate, and motivate staff
- Must possess ability to process information/merchandise through POS register system
- Ability to maintain composure under pressure
- Excellent interpersonal, verbal, and written communication skills
- Good planning, organizational and time management skills
- Business, Marketing, Retail Management, or related field preferred
- A minimum of 2 years of exceptional leadership, management, communication and training skills in a customer centric sales environment. Previous store management experience preferred
- Knowledge of the Florida Medical Marijuana Rules & Regulations is a plus
- Some College and or Vocational; Associate degree preferred
- Positively influence staff to achieve goals set by GM and Senior Management
- Assist with performance management of all employees in partnership with Human Resources
- Plan, prioritize, and execute detailed instructions in a timely and efficient manner
- Act as a Change Champion, supporting and initiating change
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- Responsible for all cash handling procedures and inventory management when GM is not present
- Ensures the implementation and effective application of information, tools, and systems required to meet patient needs
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- Proactively engage with customers to exceed their needs and work to generate revenue by driving a patient-centric sales culture
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others
- Maintain compliance with all company policies and procedures, including but not limited to inventory reporting, employee reporting, patient reporting, and packaging
- Other duties as assigned by GM and/or Senior Management
- Provide positive and constructive feedback to help employees meet expectations and goals
- Participates in networking and creating positive relationships within the community
- Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
- Must be able to effectively lead, coach and manage others in a professional environment
- Responsible for all store opening and closing procedures when GM is not present
- Business, Marketing, Retail Management, or related field preferred
- Ability to maintain composure under pressure
- Some College and or Vocational; Associate degree preferred
- Good planning, organizational and time management skills
- Excellent interpersonal, verbal, and written communication skills
- A minimum of 2 years of exceptional leadership, management, communication and training skills in a customer centric sales environment. Previous store management experience preferred
- Must possess ability to process information/merchandise through POS register system
- Knowledge of the Florida Medical Marijuana Rules & Regulations is a plus
- Ability to lead, delegate, and motivate staff
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