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Dispatcher - Tues-Fri 9:00Am-7:30Pm , $19.00 - $22.00 Hourly

Company

Winebow
Address Schiller Park, IL, United States
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-06-11
Posted at 1 year ago
Job Description
ESSENTIAL FUNCTIONS


  • Provide direction to delivery drivers on how to handle situations that arise while making deliveries or taken back returns.
  • Check in drivers upon returning from completion of each route, verifying product returned matches invoices, all invoices have proper POD's, and trucks are returned in good condition.
  • Handle problems with deliveries by notating issues in Smart Search, processing returns, and COD's.
  • Follow all safety policies and procedures; communicate hazards and/or suggest improvements to Manager
  • Monitor delivery drivers throughout the day using Mobile Cast.
  • Assist Manager with monitoring delivery staff's driving license status. Provide HR with delivery driver's licenses on a bi-annual so that HR can check driving record.
  • Complete daily returns log and send information to sales personnel.
  • Act as a backup driver and/or router as necessary.
  • High School Diploma/GED
  • Log in all returns and pickups from previous days routes.
  • Complete put way of return product each day from returns
  • Handle calls from delivery drivers, accounts and sales personnel and try to resolve issues as they arise.
  • Microsoft Word, Excel and Outlook.
  • Establish and maintain good working knowledge of all Winebow delivery routes and customers.
  • Valid IL Driver's License
  • Support with completion of all driver incident/accident/ticket reporting forms according to corporate policy. OTHER FUNCTIONS
  • All other duties as assigned WORKING CONDITIONS: Prolonged sitting while multi-tasking including answering calls and emails. When driving, ability to work in severe weather conditions; both heat and cold. COMPUTER SKILLS
  • Experience preferred working with a route delivery system such as Roadnet and MobileCast PHYSICAL REQUIREMENTS Visual acuity and manual dexterity. When driving, reaching, bending, and lifting and moving up to 50 lbs. MINIMUM REQUIREMENTS
  • Contact accounts to advise of late deliveries or inability to make deliveries on that day and follow up with sales personnel.
  • Schedule maintenance of fleet vehicles. Ensure delivery vehicles are clean, safe and are maintained in proper working order.