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Dispatcher Jobs
Company | Transdev North America |
Address | Columbus, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Truck Transportation |
Expires | 2023-08-20 |
Posted at | 9 months ago |
Transdev is actively seeking a transportation dispatcher for their paratransit service. We are looking for qualified dispatchers who can provide excellent customer service to both our drivers and passengers.
Why Work with Us?
- Competitive Wages beginning at $16.00+/hr.
- Comprehensive benefits
- Career advancement opportunities across North America
To view Transdevs Purpose and how we make a difference follow this link: https://youtu.be/ilO5cv0G4mQ
- Maintains two-way radio communication providing information on customers, cancellations, and directional assistance when necessary.
- Must be able to handle multiple situations at once
- Maintains logs and daily check-ins and outs for operators.
- Documents accurately and appropriately daily events related to service.
- Maintains confidentiality.
- Communicates effectively with operations staff regarding schedules and passenger issues.
- Monitors operators and trip statuses making adjustments as necessary to ensure on time performance.
- Follows procedures regarding accidents, injuries, and safety issues.
- Other duties as assigned to ensure safe and efficient operations of the department.
- Must be able to be trained as driver
- Maintains scheduling and performance data.
- Assigns transportation services. This includes runs, vehicles, and standbys in the event of absent operators, increased service volume, or in order to minimize service disruptions as a result of traffic or vehicle malfunction, operator problems and/or emergency situations.
- Create an atmosphere of professionalism & mutual support among employees.
- Ability to work on a team.
- Must be able to perform the skills of a Transdev Operator (driver).
- Excellent communication skills with ability to adapt to changing situations and listen to feedback.
- Must be able to pass a drug screen and a DOT physical
- Must have computer skills.
- Strong commitment to safety.
- Data entry skills preferred.
- Knowledge of Transdev Policy and Procedures preferred
- Must be at least 21 years old (for insurance purposes ONLY)
- Must be well organized.
- High school diploma or equivalent. Years of qualified job history can be substituted.
- Must be self-motivated and able to perform without constant or immediate supervision.
- Must be able to communicate effectively both verbally and in writing.
- Must have a valid driver's license for the state of Ohio and clean driving record
- Ability to learn 10-codes and maintain proper radio etiquette.
- A customer service mentality with attention to detail.
Physical Requirements:
- May be asked to lift and carry up to 30 pounds.
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
- Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
If you have any questions, please contact Casey Lowery, Human Resources Generalist at 614-298-2334.
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
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