Dispatcher Jobs

We are hiring a Dispatcher!!

We are proud that our growth and expansion has seen us become one of the local leaders in plumbing services, and our team needs to grow in order to continue to serve our growing customer base. We’re seeking professional, motivated, and experienced dispatch professionals to join our team and help us continue in our mission of offering great service and outstanding prices.

Ideal candidate will have experience dispatching for a plumbing, heating or electrical company!

What can we do for YOU?

• Company Events
• Continuous trainings
• Birthday recognition
• Competitive Benefits and pay.
• Provide stability.
• A company culture that pays close attention to its employees.

Benefits

• Pay ranges from $30 - $40/hour!
• Medical Insurance
• Dental Insurance
• PTO
• Life Insurance
• Birthday Off
• 401K
• Vision Insurance

Responsibilities Of Our Next Dispatcher

• Participate in daily huddles and training so that you grow and develop as a professional.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• Ability to work independently.
• Relaying information such as progress of the technician to managers and customers
• Preparing daily work such as schedules
• Learn the business and learn how to prioritize a schedule
• Scheduling and dispatching technicians to appropriate work orders according to predetermined schedules, customer requests or immediate needs
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing work orders for technicians

Requirements For Our Next Dispatcher

• Excellent ability to multi-task
• Proficient computer knowledge competent; good typist and proficient with phone systems
• Excellent written and verbal communication skills
• Ability to handle challenging situations with ease and empathy
• Experience in a residential home service setting MANDATORY
• 2 year of Dispatching experience required
• Scheduling experience preferred
• Detail-oriented and organized

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.