Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Lead Dispatcher Jobs
Recruited by Joneser's Express Transportation 8 months ago Address Greater Hartford, United States
Dispatcher For Nemt Jobs
Recruited by AVI Transportation 8 months ago Address , Remote $15 an hour
Lead Dispatcher Jobs
Recruited by Roadrunner Freight 8 months ago Address , Decatur, 30034
Dispatcher Jobs
Recruited by OmniSource 8 months ago Address , Toledo, 43612
Dispatcher Jobs
Recruited by Central Iowa Trucking Company 8 months ago Address , Des Moines, 50313
Dispatcher I Jobs
Recruited by Ceva Logistics 8 months ago Address , Des Plaines, 60018
Dispatcher Jobs
Recruited by First Transit 8 months ago Address , Hamilton, 13346 $18.15 an hour

Dispatcher Jobs

Company

Werner Enterprises
Address , Swedesboro, 08085
Employment type FULL_TIME
Salary $19.50 - $20.50 an hour
Expires 2023-10-15
Posted at 8 months ago
Job Description
Phone Dispatcher Customer Service Representative

Department: Administrative – Final Mile
Work Environment: On- Site
Shift: Full Time - Compensation: $ 19.50-20.50
Schedule availability: 8am-5pm / 12-7pm afternoon availability based on business needs / 5 days may include Monday to Saturday.
Industry: Transportation/ Appliance Delivery and / or installation / White Glove
Warehouse Work Location: The Home Depot Appliance Warehouse - 431 Pedricktown Dr. Swedesboro NJ 08085
Job Summary:
We are looking for a dedicated Dispatch professional to join a new and dynamic operation. As Dispatcher, you will be the operation’s conductor and support system responsible for maintaining ongoing communication with delivery teams, clients, and customers in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled deliveries.
Dispatchers operate company cell phones and land line telephones to support delivery trucks (28) and to coordinate the activities of drive teams (driver & helper) and other personnel.
Responsibilities
  • Verifies merchandise by matching customer and sales receipt information.
  • Advises delivery teams of the proper actions regarding customer, logistics or other problems which could arise and affect scheduled deliveries.
  • Ability to act with flexibility, as a conductor in complex situations while considering multiple variables to reconfigure work.
  • Resolves customer service issues by identifying and explaining the best solution, taking the appropriate action and following up to ensure complete resolution.
  • Notes discrepancies and reports to appropriate personnel.
  • Prepares quality reports, dispatch logs and tracking logs, and set up of manifests.
  • Monitors how delivery teams are progressing through their routes and schedules – informs or makes adjustments as necessary.
  • Manages exceptions not limited to late departures or arrivals, breakdowns, in-home service time, not at home, go backs, accidents, product or in-home damages, delivery team illness or injury.
  • Communicates with sense of urgency with all parties keeping them informed of schedule or delivery issues, answering questions, responding to request and identifying and implementing solutions.
  • Performs other related duties as required and assigned.
  • This location is a brand new start up / seeking Team Players who will need to support various task, duties within the world of Customer Service ,Transportation and phone dispatch.
Qualifications:
  • Combination of education and 1-2 years relevant logistics/dispatch experience collectively considered.
  • Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment.
  • Ability to establish and maintain effective relationships with employees, contractors, supervisors and the general public requiring courtesy, discretion and independent judgment.
  • Computer proficiency: Microsoft Applications and other operational or client systems
  • Excellent organizational, leadership, communication, reporting skills
  • Ability to safeguard customers’ personal information.
  • Communication: Crisp and effective written, verbal communication skills and follow through
  • Routing and dispatch skills.
  • Knowledge of relevant policies, practices and procedures and requirements / standards.
  • High energy and motivating skills
Benefits:
  • Health insurance
  • 401(k)
  • Vision insurance
  • Paid time off
  • Tuition reimbursement
  • Flexible spending account
  • Employee discount
  • Health savings account
  • Life insurance
  • Employee assistance program
  • Dental insurance
  • 401(k) matching

Company Profile
Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America, Asia, Europe, South America, Africa and Australia. Werner maintains its global headquarters in Omaha, Nebraska and maintains offices in the United States, Canada, Mexico, China and Australia. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and local van; expedited; temperature-controlled; and flatbed services. Werner’s Logistics portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our
Privacy Policy
(available at
https://www.werner.com/privacy-policy/
) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.