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Dispatcher For Nemt Jobs

Company

AVI Transportation
Address , Remote
Employment type FULL_TIME
Salary $15 an hour
Expires 2023-09-21
Posted at 8 months ago
Job Description

Experience: Required to have dispatching experience in NEMT, Taxi, Limo service.
Location: Remote.
Schedule: Form 6 am EST (8 hour shift), Monday to Friday with weekend availability.


RESPONSIBILITIES:
Scheduling:
  • You will schedule vehicles to pick up and drop off clients to their medical appointments
  • You will inform drivers of their assignments for the day and/or week.
  • You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time.

Communication:
  • You must be organized, detail-oriented, and able to work well under pressure.
  • You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently.
  • You will be listening and speaking to people by dispatching software and phone. Your ability to listen, speak plainly and communicate effectively will be necessary.
  • You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur.

Handling Problems:
  • You sound think ahead and anticipate potential problems, such as allowing extra time during stormy weather
  • You will need to be able to prioritize the most important situations and think quickly on your feet.
  • You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems.

Reporting:
  • You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.
  • You will provide reports and analysis of transportation services to management and other stakeholders.
  • You will responsible for completing all required paperwork on time.

Monitoring Safety:
  • Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.
  • You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation.
  • You will need know about limits on how long drivers can work without rest and take that into consideration when making schedules.


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