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Company

Ace Pelizon Plumbing
Address , Covina, 91723, Ca
Employment type FULL_TIME
Salary $23 - $27 an hour
Expires 2023-10-03
Posted at 8 months ago
Job Description

Description


As a Dispatch Coordinator, you’ll play a key role in our team’s success by communicating with technicians, facilitating operations with team members, and coordinating with customers to get the job done safely and exceptionally. In this role, you’ll serve as a critical liaison to customer service and production, while proactively informing customers on schedule, job progress, and all key details of their service. You’ll work cross-functionally with managers and match technician skill sets with service requirements Finally, you’ll have the chance to grow your career through best-in-class training and opportunities.


Responsibilities


  • Advocate for customers while coordinating internally with construction managers and other key team members
  • Understand how to prioritize opportunities and match the right technician to the right call to hit daily sales and revenue goals
  • Experience with ServiceTitan is a plus
  • Periodically generate new business by booking calls with the service department
  • Clearly communicate scheduling to technicians and customers across phone, text, and email
  • Proactively inform customers of scheduling changes, job progress and other important details

Benefits


  • Paid holidays, sick days, and vacation
  • 401K
  • Full time with overtime as necessary
  • Stock Options
  • $23-$27/hourly
  • Health, Dental, and Vision Insurance
Why you’ll love working here
  • World class training and coaching with a special focus on safety.
  • Cutting edge technology to make your job easier, safer, and more enjoyable.
  • We reward hard work and provide significant upside for your accomplishments.
  • A fun, team atmosphere built on transparency and respect.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


About Ace Pelizon Plumbing

Ace Pelizon Plumbing offers a full range of residential and commercial plumbing services across San Gabriel Valley. With over 60 years of experience, we have earned an excellent reputation among our customers and are more than happy to prove this through our comprehensive plumbing solutions.