Dispatcher Jobs

Job Summary

The Dispatch Representative works in the Dispatch Center to ensure timely product deliverywhile assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, scheduling of orders, setting up deliveries, and effectively communicating with customers, drivers, and the sales team.

Benefits

At CalPortland, were proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees.Your benefits are an important part of your overall compensation at CalPortland. Thats why we give you a wide range of benefits to choose from. All regular full-time employees may enroll in a variety of health and welfare plans including medical, dental, and vision plans.Other benefits include life insurance, disability coverage, employee assistance program, and retirement program.The company also has a variety of voluntary benefits for employees to choose from.

Compensation

50,000 - 60,000 DOE

Responsibilities

• Dispatch construction materials for multiple facilities; coordination of orders, trucks, and drivers
• Maintain proficiency and accuracy in data entry of customer orders
• Obtains orders and changes to existing orders from customers and sales representatives
• Determine customer requirements and expectations in order to recommend specific products
• Perform departmental clerical tasks including preparation of department reports and the ability to maintain dispatch/order desk records and data
• Communicate with customers to provide up to date information regarding the companys ability to meet delivery times
• Coordinates with outside trucking subcontractors and by radio with drivers, service, and sales representatives
• Enters orders and printed tickets into the system
• Review orders in the system for proper mix design, travel times, and correct job start times; ensure customer-specific needs are met
• Assists with resolution of customer delivery issues and customer complaints
• Coordinates special jobs, service and scheduling
• Manage time effectively, meet personal goals and work effectively with other members of the dispatch team
• Meet customer delivery demands and company with the guidelines of Federal Hours of Service Regulations

Education

High school diploma/GED

Requirements/Qualifications

• Proficient in Microsoft Office and dispatch systems
• Able to interact positively with a broad range of customers, vendors, and contractors
• Knowledge and understanding of union contracts and Department of Transportation (DOT) regulations
• Strong verbal and written communication skills
• Attention to detail and able to multi-task

Preferred:

• Prior dispatch experience
• Knowledge of ready-mix concrete, aggregates, asphalt, etc.

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated ongoing drug and alcohol testing.