Dispatcher Jobs

JOB SUMMARY
Oversees, schedules, monitors, and prioritizes Owner Operator trucking activities according to booking, vessel departure, and service standards. Maintains controls over equipment utilization, customer satisfaction, and adherence to tight time frames.

Manages the planning of jobs and Vendor selection to obtain the best Vendor match for customer requirements for Hazmat Loads, Overweight, over dimensional, truck size and LCV drivers.
Manages Tropical drivers’ hours, evaluating drivers to ensure compliance with DOT and Tropical Policies and rules. Adjust drivers’ hours as needed according to freight volumes.
Updates data into Tritium System & updates data when needed. Address changes, voyage changes, Act. Also updates T-link to ensure customers are charged.
Assigns driver and equipment and confirms with customers via e-mail and or phone. Delivery time, location and equipment type and size.
Monitors several e-mail accounts to verify vendors are ready for next assignment and or issues at location to be addressed.
Create work orders when needed both in T-link and Trinium for reposition moves.
Add assessorial request in system under correct vendor and provide back authorization number for vendor to be paid. Also ensures the accuracy of rates.
Communicate with both internal and external customers to coordinate Pick-up/ deliveries, adding change of equipment, voyage or time change.
Request out of route miles when needed and adds into system.
Performs all other assigned duties.

EDUCATION: High School Diploma or equivalent
EXPERIENCE: Three years experience in dispatching.
LICENSE: Valid Local Driver's License.
TRAVEL: N/A