Dispatcher Jobs

ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following

• Handle cash, cash counts and deposits;
• Perform routine filing and maintenance of records;
• Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck;
• Stock and pull parts;
• Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met;
• Assemble and fill customer orders to be delivered within a 30 to 45-minute window;
• Perform inventory and cycle counts;
• Keep warehouse clean and provide a safe work environment;
• Handle store opening and closing duties;
• Answer phones;
• Select specific trucks for each route based on volume and equipment availability;
• Direct and coordinate activities of driving staff and third-party driver service providers; route outgoing sales orders according to pre-existing route guidelines; establish priorities and schedule deliveries in a manner consistent with customer service goals;
• Coordinate shipping and receiving of merchandise;
• Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility;
• Maintain database of customer locations, time windows and other information as directed;
• Inform management of issues related to warehouse and deliveries.
• Keep store and front counter clean;

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements

• Ability to learn the delivery area to coordinate drivers’ deliveries;
• Strong customer orientation;
• Must be able to pass a criminal background and drug screen.
• Excellent interpersonal and communication skills;
• Ability to communicate effectively both orally and in writing;
• Knowledge of distribution and transportation industry;
• High School Degree or GED;
• Ability to organize and manage multiple priorities;
• Computer proficiency;
• 1 to 2 years’ warehouse experience or similar discipline;
• Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management;
• Valid driver’s license and insurance;
• Excellent organization skills, with the ability to multitask;
• Commitment to company values;
• Reliable transportation;

PHYSICAL DEMANDS

• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (10 feet) with use of stool or ladder when necessary;
• Ability to work on feet (stand and walk) for entire assigned work shift;
• Typical 9-hour day to include walking, squatting and lifting. To perform the duties of this job, the team member must be capable of working in a fast-paced environment;
• Able to move heavy objects with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
• Due to operation of vehicles and equipment, exposure to danger or hazards may occur;
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
• Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing;

California Residents Click Below For Privacy Notice
http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.