Director, Quality & Patient Safety

Organization:

SCP-Sutter Center for Psychiatry

Position Overview:

Works as part of the operations leadership team to accelerate the measureable and continual progress in meeting the organization's quality objectives.
Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with (affiliate name) strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies.
Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes.

:

The candidate hired for this role will work on-site and must live in the Sutter footprint or Northern California.

EDUCATION

• Bachelor's: Management, public health, nursing, business administration, organizational leadership or related field. or equivalent education/experience

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings.
• Expert skills in verbal and written communication when stakes are high.
• Experience in a clinical setting.
• Understand business planning including analysis, statistics, budgeting, feasibility studies and implementation.
• Must be computer literate, especially with spreadsheet and word processing software.
• SKILLS AND KNOWLEDGE
• Must be well versed in medical foundation and medical group organization and structure.
• Must have detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs.
• Knowledgeable about health care law, regulations, accreditation requirements and clinical standards of practice.
• Recent acute hospital experience which includes experience in a role with leadership/supervisory responsibility, and experience in quality assessment, performance improvement, or continuous quality improvement.
• Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health.
• Experience directly related to the creation, manipulation, and management of complex data sets, analytical tools, and database applications for healthcare organizations.
• Ability to function independently in this role with minimal management.
• Project Management experience in a healthcare setting. Project management training or certification.
• Experience in lean and/or Lean Six Sigma Black Belt Certification or significant experience in use of lean concepts and willing to become certified
• Ability to prioritize, make decisions and set clear expectations for others.
• Leadership and management skills required. Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives. Proven ability to select, lead, motivate and grow professional staff.
• Knowledge of state and federal regulations governing immunity for peer review confidentiality.

Pay Range: 60.96 - 91.44

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Friday, Monday, Thursday, Tuesday, Wednesday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

This position is work from home eligible.

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.