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Director, Qualitative Market Research Insights & Strategy
Company | CMB |
Address | Boston, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Market Research |
Expires | 2023-09-18 |
Posted at | 8 months ago |
About Us
- Participate in peer reviews in a timely manner
- Effectively communicates with other project team members and external resources
- Anticipate and identify project problems and identify solutions both independently and collaboratively
- Analyzes results and develops engaging, insightful, creative, and customized deliverables and presents to the client
- Onboard and mentor new CMB talent, when necessary
- Partner with VP Qualitative Insights & Strategy, Practice Leaders, Sr. Directors of Insights & Innovation and Directors of Insights & Strategy Operations to oversee and execute qualitative projects and partners
- Partner with the VP, Qualitative Insights and Strategy to grow, nurture and develop key client accounts through relationship building and thought leadership/oversight on research project execution
- Partner with VP, Qualitative Insights and Strategy to meet established goals (e.g., sales, client satisfaction, client/product/project profitability, team efficiency, talent mentorship)
- Own the proposal development process (e.g., schedule, pricing, methodology)
- Oversee team development of screeners and recruiting management
- Own discussion guide writing, moderating interviews, analysis and reporting
- Acts as a subject matter expert and/or ‘go to’ person for qualitative expertise, stay abreast of industry trends, seek out and bring new techniques and be able to apply them to projects
- Demonstrate confidence and act as a trusted advisor when consulting with clients to align on business and research objectives
- Contribute to CMB University annually
- Work with the VP, Qualitative Insights and Strategy, and Business Development, to meet sales goals for both new and existing clients, as assigned
- Excellent at establishing, managing and growing relationships with clients, vendors and coworkers
- Detail-oriented and able to work on multiple projects at a time
- Excellent analytical skills and the ability to synthesize findings from disparate sources
- Minimum of 4 years’ experience independently managing moderating duties
- Skilled in Microsoft Office software environment
- Advanced in-person, telephone, and online moderating skills with individuals and groups
- Sense of humor and self-aware
- Minimum of 7 years work experience in qualitative market research
- Minimum of a Bachelor’s Degree in Communications, Journalism, Market-Research, Anthropology, Behavioral Psychology or related field
- Curious and creative thinker
- Ability to work in a fast-paced environment to meet deadlines with limited supervision
- RIVA or Burke trained
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