Director, Operations (Leagues Cup)

The Director, Leagues Cup Operations leads, in part, all aspects of match day operations across the newly formed tournament including but not limited to match operations, stadium operations and match presentation.

• Lead Leagues Cup budget, forecasting and reconciliation post tournament.
• Coordinate and collaborate with The Leagues Cup Organizing Committee on visiting club logistics, pre-match presentation and in-game presentation.
• Staff and coordinate the schedule for the Leagues Cup Command Center in New York City during the Tournament to represent operations working alongside other MLS/Liga MX departments (e.g. Competition, Communications, Security and Broadcasting).
• Liaise with selected host venues to ensure all stadium and match operations required meet the vital and requested staffing levels.
• Lead all planning and coordination of stadium and match operations for the Leagues Cup Tournament
• Work internally to craft and implement a championship ceremony. Lead all aspects of Match Presentation Consultant, coordinating creation of match scripts, vendors, volunteers and event enhancements.
• Supervise the development and upkeep of all Leagues Cup Operations policies, manuals, and templates.
• Accomplish team results by communicating job expectations:
• Liaise with host MLS Clubs, coordinating staffing plans, venue logistics and match day results.
• Coach and counsel employees;
• Supervise MLS Operations staffing across all matches, serving as the central point of contact during tournament.
• Develop and implement department procedures and efficiency standards and reinforce Company policies
• Lead hiring and onboarding process by interviewing, selecting, orienting, and training part-time employees (Venue Managers, Training Site Coordinators, Consultants, Event Producers, etc.).
• Plan, monitor, and review performance;
• Research, book / contract, and schedule visiting club training sites as necessary.
• Supervise Event Guide and Match Coordination preparation and communication with various internal departments and key internal and external stakeholders.

Additional Responsibilities

• Additional responsibilities as assigned by the Senior Director, Operations

Education and Experience

• Bachelor’s Degree in Sports Management or a related field
• 8+ years of proven experience in event management for large sporting events

Required Skills

• High level of commitment to quality of work and organizational ethics, integrity, and compliance.
• Outstanding organization, project management skills and attention to detail.
• Experience in managing staff and department budgets
• Detail-oriented with the ability to multi-task and meet deadlines with minimal direction.
• Ability to work effectively in a fast paced, team environment.
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.
• Ability to work remotely.
• Strong interpersonal skills and the ability to effectively communicate, both written and verbally.
• Proficiency in Office.
• Demonstrate decision making and problem-solving skills.
• Communication skills and a confidence to present verbal and written presentations and briefings to both internal and external key stakeholders.

Desired Skills

• Knowledge of the sport of soccer
• Proficient in Spanish (written and oral)
• 5 years’ proven experience at major sporting facility or club

Total Rewards

Starting Base Salary $115,000 - $130,000 MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.

We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:

Benefits - comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance.

Career & Professional Development - on the job training, feedback, and on-going educational opportunities to continue your personal and professional development.

Employee Engagement - office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.