Director, Operations Jobs

About Purple Carrot

Purple Carrot started with just a seed of an idea in 2014. Our vision is a world where plant-based eating is at the core of living well. Every day, on this mission, we’re breaking boundaries with plant-based eating. We value learning from customers, an ownership mindset, integrity, winning together, and being bold. We need your expertise on our team to make things happen!

Purple Carrot’s irresistible, globally-inspired meal-kit recipes and prepared meals using fresh ingredients are available in the U.S. and Japan. We are a team of collaborative individuals who drive for results, strive for doing better, make good choices quickly, and embrace a growth mindset to win or learn. Here’s what you’re up for!

Description

We are looking for a Director, Operations to join our mission-driven team. As an integral part of the Operations department, you will join forces with the SVP, Operations (to whom you will also report) in our continued effort to inspire people to eat more plants!

We are looking for candidates who are passionate about leading a team of managers and individual contributors towards operational excellence in Fulfillment, Inventory and Shipping/Logistics. This role will play a strategic role in shaping the growth and future direction of Operations and contribute cross-functionally to drive toward scalability + economies of scale. The role requires outstanding organizational leadership, communication, and change management skills with an ability to develop innovative solutions that push boundaries.

We greatly thank all applicants, however only those under serious consideration will be contacted.

Location:

• This role is expected to travel (~20%) to other partner sites or other business related meetings at our Needham, MA HQ.
• Greater Chicago Area - this role is expected to be onsite at our fulfillment partner on a regular basis unless traveling.

On the Plate

• Provide timely feedback to direct/indirect reports.
• Drive positive change within the facility
• Enable the team to meet all KPI’s & financial metrics and achieve daily, weekly, monthly and annual goals through driving and managing to high standards for execution
• Adapt to the ever-changing business needs and ensure that the team does the same
• Drive continuous improvement when it comes to Food Safety, Food Quality, Cost, and Delivery
• Lead, coach and develop diverse talent within each functional area of fulfillment (Fulfillment, Inventory and Shipping) with a focus on building future leaders
• Create a positive team dynamic that encourages all team members in the fulfillment center(s) to:
• Develop trust, credibility, effective and collaborative relationships with Purple Carrot partners, vendors, team members and direct reports, act with ethics and integrity always
• Proactively engage internal and external stakeholders to align priorities and resources, including leading weekly/monthly meetings, driving sense of urgency and escalation as needed to achieve goals
• Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold partners accountable to the PC brand, KPI’s, and culture.

Main Ingredients for the Role

• Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)
• Strong continuous improvement skills
• Bachelor's degree in Engineering or related field, or equivalent experience.
• Comprehensive background in Fulfillment, Shipping, Receiving, Warehousing, manufacturing and co-manufacturing
• APICS certification (preferred)
• Deep knowledge of Lean and Agile Production
• Demonstrated success at delivering new product initiatives in both a large company and start-up environments
• 8-10 years of management experience leading a manufacturing or fulfillment operations center; preferably in food service, food production or kitting - Front line experience is a plus
• Familiarity with FSMA, HACCP, SQF

Extra Special Sauce

• Interest in spending most of your time on the site floor and working directly with all levels of staff to keep the voice of the customer top of mind
• Organizational skills and an attention to detail to execute tactically
• Embody an entrepreneurial mindset - Own the outcome, and deliver results with the broader business in mind. Be accountable for making an impact through focusing on priorities and being a smart problem solver.
• Effectively navigate speed and quality. Act with urgency, and use sound judgment to make decisions. Leverage knowledge, seek input, use data, decide and move.
• Excitement for and proven ability to quickly adapt in an environment with a high level of ambiguity and change
• Demonstrated ability to effectively motivate, develop and manage other leaders and team members within an organization through coaching/mentoring talent for future growth
• Ability to think strategically and communicate at the executive level, coupled with top-notch

Garnish

We love our staff, and show it with benefits (including but not limited to medical, dental, vision, FSA, and life insurance), matching retirement plan, unlimited paid time off, Purple Carrot box allowance, professional development, and the opportunity to work in collaboration with teammates who are passionate about food!

Final Touches

Purple Carrot’s top priority is protecting the health and wellbeing of our team and candidates. The majority of our interviews and assessments occur virtually. If there is a need to interview onsite, we follow COVID-19 guidance from the CDC, WHO, and any state guidelines .

We are committed to a safe and inclusive work environment, free of discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, genetics, national origin, ancestry, age, medical condition, mental or physical disability, handicap, veteran status, or marital status.