Director Of Operations Jobs

To apply, please send resume and cover letter to [email protected]

Role: Operations Director

Roswell Community Masjid is a masjid built to function as a center for community development, to facilitate access to authentic Islamic knowledge in a family-friendly environment while empowering the youth to positively impact society. We pride ourselves on delivering high quality programming to a dedicated community. In order to continue serving our community and growing our community in the process, we are looking for a talented operations director to lead the way. The Operations Director is a unique role built to oversee the day to day operations of the organization under the supervision of the Executive Director. This position is a full time, paid position working in person at the Roswell Community Masjid campus.

Responsibilities:

Staff Management

• Management of operations team includes:
• Establish protocols for necessary operations
• Supervising work done by each team member
• Operations Team currently defined as:
• Build and manage an operations team to execute day to day operations
• Building and reviewing job descriptions with each team member
• Track weekly hours for paid staff
• Office Manager
• Volunteers Lead & Volunteers

Operations

• Managing procurement for the organization and defining procurement procedures for key personnel
• Set guidelines for all facility related operational procedures
• (Facility usage, maintenance etc)
• Oversee the successful implementation of all policies and procedures
• Establish and supervise all internal and external communication platforms
• Aid the data and analytics department in data collection
• Track progress within the Annual Business Plan
• Work with ED to create an Annual Business Plan
• Ensure all clubs/departments are set up for events/programs

Event Planning

• Establish guidelines for any internal and external events held at RCM
• Oversee internal and external events hosted at RCM alongside the Executive Director
• Oversee programs as directed by the ED

Finance

• Work with ED to create and execute annual development plan
• Work with the ED and Finance Department to create an annual budget proposal
• Reconcile Quickbooks to maintain appropriate classification of funds
• Work with Finance Department to ensure all finance policies are being implemented
• Track all funds spent in the fiscal year by established classes
• Oversee the administration of funds based upon existing finance policies
• Advocate for the approval of the budget proposal

Required skills and qualifications

• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee and volunteer management
• Strong working knowledge of industry regulations and legal guidelines
• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Strong organizational, communication, and leadership skills, backed by previous professional success
• Bachelor’s degree (or equivalent) in non-profit management, business administration or related field
• Proven ability to plan and manage operational processes for maximum efficiency and productivity

Preferred skills and qualifications

• Previous work experience in non-profits or a community environment
• Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)
• Strong working knowledge of CRMs and donor management systems
• Superior negotiation skills for both internal and external purposes
• Previous experience with Quickbooks
• Experience in developing budgets and business plans

We are seeking someone who would be a good fit for the organization, aligning with RCM values and culture. Our values reflect the norms, behaviors, and attitudes that are prevalent

within the organization and what we believe are the most important principles that guide our

work and decision-making processes.

1. Guiding Light: Providing our services based on the teachings of the Quran and Sunnah
2. Collaborative decision-making: Deciding matters by consulting with each other
3. Excellence: Striving for the highest standards of performance, and community satisfaction by exceeding expectations
4. Open Communication: Encouraging transparency in all endeavors across the organization
5. Friendly and Welcoming: Valuing and respecting diverse perspectives, backgrounds, and Experiences
6. Community Focus: Placing community at the center of decision-making and providing services that solve their needs
7. Social Responsibility: Uplifting society by positively impacting those around us
8. Accountability: Taking ownership of responsibilities, being answerable for actions, and delivering on commitments.