Director Of Fulfillment Jobs

We'reTeeTurtle, a rapidly growing consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences, and we’re excited to continue expanding our team!

Position Summary

We are looking for a motivatedDirector of Fulfillmentto oversee and manage all aspects of our fulfillment operations, including inventory management, order fulfillment, and logistics. This role will need to build and lead a scalable fulfillment network, and to ensure timely and correct processing of customer orders, accurate and efficient inventory management, and safe and effective warehouse operations. The ideal candidate will have a proven track record of successful leadership in fast-paced, multi-warehouse, omnichannel organizations.

Primary Responsibilities

Warehouse & 3PL Partner Network [20%]

• Accountable for performance, costs, and margin impacts of warehouses and 3PL partners
• Own strategic development of warehousing, fulfillment, and 3PL partner network
• Position owns warehouse and 3PL partners for scalability and new brand launches

Fulfillment Operations [30%]

• Responsible for fulfillment operations, performance, and costs through all owned facilities and third-parties
• Analyze fulfillment data and KPIs to identify opportunities for improvement, and coordinate implementation of process improvements across teams/departments
• Lead fulfillment operations for all sales channels through understanding & executing against the needs of all customers and customer types

Inventory Management & Control [30%]

• Accountable for inventory health, accuracy, space utilization, and stock levels across all inventory locations
• Responsible for the systems and processes to manage inventory & inventory transactions
• Monitor inventory levels and make recommendations for replenishment and stock rotation

Team Management & Strategic Leadership [20%]

• Lead and develop the roles and teams required to support fulfillment operations, providing coaching and feedback to drive performance and employee engagement
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure alignment and drive business result

Core Competencies

• Strategic Problem-Solving Capabilities
• Demonstrated Senior Level Leadership and People Management
• Data-Driven Analytical Skills
• Strong Oral and Written Communication Skills
• Ability to Empower Others
• Mastery of Collaborative Approach to Leadership
• Proven Project Management Experience

Qualifications

• Commitment to Diversity, Equity, and Inclusion
• US Residency Required
• ACSM Warehousing Certification (preferred)
• Bachelor’s degree (preferred)
• Lean/Six Sigma Certification (preferred)

Compensation and Benefits

The salary range for this position is $120,000 - $150,000 per year based on location, experience, qualifications, and skills.

We also offer

• Generous PTO policy to provide flexibility, work-life balance, and time to celebrate what is important to you
• Potential for training and professional development opportunities
• A creative and fast-paced work environment
• 75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com
• Medical, dental, and vision coverage options for employee, spouse or domestic partner, and dependent children
• Employee Assistance Program, including three free sessions with a licensed behavioral health provider for all employees enrolled in TeeTurtle's medical plan
• A culture of integrity, compassion, curiosity, and calmness
• 401(k) with a company match
• Potential to receive an annual performance-based bonus

The Hiring Process

We require the submission of the following to consider your application:

• In lieu of a cover letter, we ask that all candidates respond in full to a standard set of application questions
• Resume

After an initial phone screen, if you progress through that initial stage, you can expect the following stages:

• Stage 1: Participate in an interview with a panel via Google Meet/Zoom
• Stage 2: Complete a brief hiring exercise/assignment
• Stage 3: Participate in a final interview with a panel via Google Meet/Zoom

TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at hr @teeturtle.com with the subject line “Accommodation Request - Director of Fulfillment”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.