Director Of Development Services

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $54 billion and created 873,000 homes across all 50 states – all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org.
Working at Enterprise
At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Summary
Reporting to the Senior Vice President, Development & Communications the Director, Development Services will be responsible for overseeing Enterprise’s Salesforce donor database, data analysis, reporting, stewardship, and compliance; leading prospect research to expand individual, UHNWI/family office, foundation, corporate, government funding; supporting the fundraising team in pipeline management; and liaising with cross-functional teams at Enterprise including finance, information technology, legal and operations management. The Senior Director will manage two team members. This role will contribute to organization-wide and team-based KPIs by accepting ownership for accomplishing new and ongoing requests, as well as exploring opportunities to add value to our collective fundraising potential.
Salary Range: $130,000-$140,000. Remote/hybrid work options available.
Responsibilities

• Supervise and mentor:
• Oversee ongoing pipeline tracking in Salesforce in close partnership with Finance and Solutions leadership to ensure visibility against fundraising goals.
• Support the SVP, Development & Communications in preparing materials, presentations and collateral for the Resource Development & Communications Advisory Committee and Nominating & Governance Committee.
• Partner with internal stakeholders to manage reporting on KPIs for MacKenzie Scott’s transformational $50 million contribution to Enterprise.
• Senior Manager, Development Services who is responsible for the overall data architecture of Salesforce donor database, as well as gift acceptance and recognition policies.
• Steward and manage donor and reporting datasets to ensure high data quality, reliability, and compliance with all internal data privacy and governance policies, including supporting data for annual 990 filings.
• Manager, Prospect Research who is responsible for the growth and implementation of the team’s fundraising-related research program and pipeline management, as well as maintaining the High Visibility Prospect list.
• Play an active role in support of fundamental Solutions division efforts: new grant intake process and the multi-year ecosystem transformation project.
• Refine stewardship practices by partnering with fundraisers and program leaders to ensure processes are in place for reporting and redemption, as well as long-term cultivation and stewardship for future giving.
• Become immersed in Enterprise’s mission, strategic plan, and programs to inform our fundraising strategy and processes.
• Lead frontline fundraisers through the annual pipeline planning process in August ahead of the annual budgeting seasoning (September – November).
• Collaborate with Development & Communications, Data Analytics & Reporting, Finance, IT, and Operations to leverage existing reporting and advise on new tools so leaders can make data-driven decisions; keep leadership informed of financial progress and forecasts; and achieve financial and engagement activity goals.

Depending on frontline fundraising experience, this role may also supervise and mentor:

• Creating and executing year-end Resident Services e-appeal and internal giving campaign.
• Preparing briefing materials and conducting follow-up for prospect and donor meetings involving the Chief Executive Officer, Division Presidents or SVP, Development & Communications.
• Development Officer who would have a dotted line to the SVP, Development & Communications and will be responsible for:
• Launching annual giving society and supporting board giving.

Qualifications

• Undergraduate degree required, advanced degree a plus.
• Expertise in donor database systems (Salesforce experience strongly preferred), Microsoft Office (particularly Excel), Adobe (editing PDFs).
• Demonstrated understanding of and expertise assessing and implementing nonprofit operations policies and procedures and compliance regulations.
• Minimum of eight to 10 years of experience in nonprofit fundraising, effectively administering a donor management system and other “back-office” operations to support fundraising goals and activities; staff management experience required.
• Understanding of the fundraising process and life cycle; annual fundraising experience a plus.
• A professional, proactive, and resourceful style with the ability to work independently and as a team player, to take initiative and to manage multiple tasks and projects simultaneously in a fast-paced, deadline-oriented environment.
• Ability to verbally communicate well and in a professional manner with a variety of audiences.
• Ability and willingness to travel up to 10% of the time.
• Ability to deliver effective written and analytical work products including (but not limited to) acknowledgement letters, financial reports and operational/training manuals and materials.
• Demonstrated understanding of and ability to perform essential functions within a donor data base system.