Director, Legal Operations Jobs

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Your Role and Responsibilities :

Overview:

A unique opportunity to be the inaugural legal operations manager and establish the function in a large publicly traded company with over 300 legal, contracts and security professionals located around the world. The operations manager will be a leader in the legal department and empowered to drive initiatives that improve the efficiency and effectiveness of legal department members.

Job Responsibilities:

Strategic Planning:

• Works with senior legal management to document and develop strategic priorities for the legal department based on feedback from senior leaders, engagement surveys, client satisfaction measurement processes and feedback mechanisms.

Operational Effectiveness and Process Improvement:

• Develops changes to department organization and work scope/workflows/processes to increase consistency, efficiency and effectiveness consistent with industry best practices.
• Develops talent and career development, mentoring, diversity initiatives.
• Designs and leads internal training and client facing learning and information websites etc. including new employee training.
• Develops metrics for and measures department operational performance, e.g., through on-going benchmarking analysis, and assists senior leadership with recommendations to maximize resources and performance.
• Analyzes existing departmental processes and works with personnel to develop process improvements that promote cost reductions and other efficiencies.

Financial and Spend Management:

• Works with Finance, IT, and other functions to ensure that data supporting departmental dashboard and KPIs are collected in an accurate manner and made available for use in a timely fashion.
• Develops and tracks metrics as a means of measuring and communicating departmental goals and progress.
• Manages total departmental spend including budgeting, forecasting, budget-to-actual variance management and all third-party expenditures.

Information Technology Management:

• Recommends and project manages implementation of technology to support efficient and effective operations of the department and manages relationships with legal technology providers.

General Facilitation:

• Facilitates communication both among the team and to external stakeholders.
• Manages calendar and agenda for senior legal team staff meetings and legal department all-hands meetings.
• Liaises with other functional groups to address departmental needs in a timely basis.

If you are hired, the anticipated compensation range for the position $134,530 to $269,060 is based on a full-time schedule. Your ultimate compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.
If this is a sales role, you may be eligible for additional incentive compensation opportunities. For non-sales roles, you may be eligible for Kyndryl’s Shared Success plan.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Required Professional and Technical Expertise :

• Demonstrated ability to impact and influence senior level leaders and stakeholders
• Strong analytical and problem-solving skills with superior attention to detail.
• Exemplary personal and professional integrity and business ethics.
• Demonstrated ability to build and lead a complex function; success managing, leading and coaching others in a large, global organization in order to achieve objectives and execute projects.
• Strong relationship management skills.
• Team player who is results-oriented and self-motivated.
• Excellent written and oral communication skills including the ability to communicate and interact effectively at all levels of the organization.
• Experience with project management techniques and methodologies.
• Proficient in Microsoft Office.
• Strong knowledge of business processes, legal technology solutions and best practices, including best practices in the field of legal operations globally.
• Commitment to diversity and a respect for others.
• Bachelor’s degree with 3+ years of experience in the operations of a corporate law department or law firm.
• Ability to coach employees and facilitate employee development.
• Experience with legal operations at a multinational or large law firm.
• Ability to think strategically for both the short and long term.

Preferred Professional and Technical Expertise :

• Additional experience in Finance or IT is preferred.
• Legal degree preferred but not required.

Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.