Digital Product Owner (Remote)

WHO WE ARE

The Product Owner in a critical role on the Hallmark Digital Product Management team, which is at the core of the company’s efforts innovate digital solutions that help people connect and celebrate life’s meaningful moments and relationships. This team is transforming the Hallmark.com technical infrastructure and creating best-in-class omni-channel customer experiences.

WHAT YOUR ROLE ENTAIL AND HOW YOU’LL CONTRIBUTE

As a Digital Product Owner, you will be the subject matter expert within your assigned digital product and collaborate with Product Managers, Developers, Designers and Delivery Managers to most efficiently deliver superior digital consumer goods and experiences that drive sales and improved customer satisfaction on hallmark.com.

This role serves as critical member of an Agile development team and a primary contact for business stakeholders. Day-to-day responsibilities include:

• Plan sprints, create sprint goals, and draft sprint release communication.
• Review new tickets in the backlog, conduct initial triage, and plan work for refinement.
• Create and prioritize well-formed user stories and epics and maintain groomed backlog.
• Condense technical language into concise non-technical language to clearly communicate with stakeholders.
• Monitor post-production performance and customer feedback.
• Work with Agile scrum team and participate in daily stand-up.
• Lead user acceptance testing to deliver high quality products on time.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Experience communicating with technical and business stakeholders at various levels of the organization.
• At least 1 year of experience working on a digital product management team or other related software development experience.
• Bachelor’s Degree or 4 years professional work experience.
• Experience working in Adobe or Google Analytics.

PREFERRED QUALIFICATIONS

Your resume will stand out if you have:

• Experience in Ecommerce or Digital Products.
• Knowledge of Agile software development methodology.
• Familiarity with user acceptance testing, debugging and analysis of issues.
• Strong analytical and communication skills with a proven record of leading complex projects with multiple business partners.

ADDITIONAL DETAILS

• This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate.
• The salary range for this job is between $82,000 and $130,000. Salary will take into consideration several factors including location.

Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK – Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That’s why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here.

Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. In the day-to-day, we’ll make the best use of the skills and talents you already have. We’ll also give you leadership opportunities and show you multiple potential pathways to future success.

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives–like yours.