Desktop Support Technician Jobs

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 20 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
The person in this position provides technical support of desktop and laptop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Responsibilities To Include But Not Limited To
Configure, rollout, and ongoing usability of computers, peripheral equipment and software within established standards and guidelines.
Troubleshoot hardware and software problems utilizing documentation, online assistance and other staff members when necessary.
Works with Service Desk, Network Infrastructure and Server Support staff as appropriate to determine and resolve problems received from clients.
Skills
Hardware troubleshooting and repair
Strong Operating System troubleshooting knowledge
Microsoft Office Suite
Knowledge of Service Desk Software (ticketing system)
Knowledge of Conference Room AV equipment and SMART Boards
Strong Written and Verbal Communications