Demand Analyst, Service Npi

What To Expect
Tesla’s Service Engineering team is seeking a Demand Analyst to manage and improve the demand forecasting of Service Parts and Accessories for its Energy Business Unit. Additionally, this role will be responsible for identifying opportunities for proactive maintenance in place of reactive maintenance.
This role is responsible for improving forecast accuracy on key commodities, identifying inefficiencies in demand planning processes and designing innovative solutions that highlight key demand drivers for all categories of Service Parts and Accessories.
The Demand Analyst will operate in a highly cross-functional team environment involving Supply Chain, Product Management, NPI, and various engineering functions to provide reliable and timely forecasts to ensure the right service part is available at the right place at the right time in the right quantity.
What You’ll Do

• Analyze the detailed historical consumption data by channel by region and highlight trends and patterns in consumption by applying advanced Statistical Models and Time Series Analysis.
• Develop programs in statistical computing and graphics and apply advanced supply chain analytics to resolve inefficiencies in demand forecasting process, identify opportunities for forecast accuracy
• Collaborate with NPI, Reliability Engineering, Material Planning and Procurement teams to plan for material End-of-Life (EOL) transition planning with the goal to ensure reliable long-term service coverage while minimizing obsolescence.
• Collaborate with Service Engineering, NPI, Field Operations, Production Demand Planning, Service Campaigns and Reliability Engineering to gather data and bring information on key business drivers that impact the future failure rates on Service Parts and Accessories.
• Establish a feedback loop with design, reliability, and service engineering to manage exceptions and provide a single escalation point when service needs can not be met.
• Create and manage short- and long-term forecasts for Service Parts and Accessories that helps optimize inventory levels, ensure availability, lower the cost of operation, and improve customer service levels.

What You’ll Bring

• Proficiency in MS Excel required; ERP/MRP systems, SQL, R/Python programming languages and data visualization programs such as Tableau or R Shiny are preferred.
• Passionate and high energy, with strong spoken and written communication skills to positively influence others.
• Must demonstrate strong mathematical and statistical knowledge relevant to Supply Chain or Operations analytics
• Able to work on multiple projects simultaneously and prioritizing tasks based on demand despite changes in work scope or focus.
• 1-3 years related experience as a planner, analyst or in a technical role within supply chain or industrial engineering in a manufacturing company.
• Open-minded, collaborative, and team-oriented attitude with the ability to think outside the box for solutions to complex challenges.
• Master’s degree in Industrial and Systems Engineering, Supply Chain Management, Operations Research, Statistics, Engineering, Mathematics or equivalent experience or evidence of exceptional ability.

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation
$88,000 - $300,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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