Data Analyst (Remote) Jobs

Summary

The Data Analyst plays an important role on the Data Team, reporting and the creation and maintenance of data-driven insights that help our organization make better decisions. We're looking to add a detail-oriented, methodical, and collaborative team player to our team of driven professionals. This is a telecommuting position requiring a permanent home office.

Job Duties And Responsibilities

• Document structures and types of business data
• Develop or refine the processes used by different teams within the company to ensure that they're working efficiently and producing high-quality results.
• Engage with internal stakeholders/head of departments to ensure reporting needs are met
• Fixing connectivity issues between apps/programs and Salesforce, as they arise
• Analyzing data to identify patterns or trends that could indicate problems within the business
• Aggregate, clean, and structure data from various sources
• Developing reports that monitor key business metrics such as customer satisfaction levels
• Advocating for business intelligence solutions that will help the organization meet its goals
• Improving our Salesforce dashboard and reports
• Oversee reporting to funders and stakeholders Create, run, and distribute periodic reports
• Take ownership of data quality to ensure validity and reliability of reporting
• Use various tools to perform Ad Hoc analysis
• Managing the Salesforce Portal for any backend issues
• Working with senior management to develop goals, objectives, and strategies for improving business performance
• Updating or adding custom fields and automation within Salesforce as necessary
• Writing reports and presentations that present data and findings in a clear and concise manner

Skills And Qualifications

• Data Analysis: Use data analysis skills to review and interpret data from a variety of sources, including large data sets, to identify useful information for our organization. Also use data analysis to identify areas where our organization can improve and make data-driven decisions.
• Critical thinking: Critical thinking is the ability to analyze a situation and determine the best course of action. This role will use critical thinking skills to make decisions about the data they collect, the methods they use to collect it and the ways they present the data.
• Expert Excel skills, with a strong understanding of pivot tables, functions, and filters
• Project management: Responsible for overseeing the implementation of a business intelligence project. This can include tasks such as creating a project plan, assigning tasks to team members, monitoring the project's progress, and evaluating its success.
• Salesforce Admin, SQL Server, Excel + VBA, Power BI experience needed
• Communication: Data Analyst will communicate with a variety of individuals and groups, including other managers, employees, and other stakeholders. Effective communication is crucial to the success of a business intelligence team, as it allows the team to work together to develop strategies and solutions. It also allows the Data Analyst to provide feedback and guidance to the team.
• Problem-solving: This role will work with other managers and executives to identify business challenges and develop solutions.
• Knowledge of relation databases

Required

• Bachelor's degree computer science or mathematics
• 2 years of hands-on experience with Salesforce
• Project Management experience

Preferred

• Knowledge of advanced statistical methods
• 2 to 5 years of experience in a data analyst or similar role
• 2 to 5 years of experience in programming and SQL
• 2 years of experience in reporting

About Us

BALANCE is a nationwide non-profit organization committed to helping individuals and families overcome their financial challenges and meet their goals. Through local and national education and counseling programs we provide help and hope to families overwhelmed by debt, facing foreclosure, struggling to master their money, caught in a cycle of over-priced fringe financial services, or trying to purchase their first home. Additional information about us can be found at www.balancepro.org.

BALANCE offers a fun and collaborative environment with exceptional benefits for our employees which include medical, dental, vision, and life insurance; 403(b) retirement plan, 3 weeks paid time off, plus

paid federal holidays, an extensive training program, and more!

BALANCE is an Equal Opportunity Employer. This organization participates in E-Verify. Please no phone-calls.