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Customer Success Manager: 23-02156

Company

Akraya, Inc.
Address Lehi, UT, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-09-14
Posted at 9 months ago
Job Description

Primary Skills: Customer Success, SaaS, Customer Management


  • Work with Enterprise Accounts $1M and above.
  • Participate as a member of the Workfront CS Org and collaborate with other CSMs working in this account segment.
  • Create a regular cadence to meet and work with them.
  • Provide input and contribution to internal CSM best practices.
  • Partner with them on their Workfront strategy, adoption, health, growth and other solution-driven needs.


Skills:

  • Experience as a CSM or Consultant: Customer facing skills, i.e., professional approach, critical thinking, ability to move issues/areas of interest to resolution - ability to interact with other stakeholders in the client ecosystem on behalf of the customer/account.
  • Knowledge of Workfront capabilities and its ability to integrate with other products.