Customer Service Representative - Remote | Wfh

Are you a dedicated and compassionate individual looking to make a positive impact while working from the comfort of your home? We are currently seeking a Benefits Customer Service Representative to join our dynamic team in Minneapolis, Minnesota (local candidates preferred). This role offers the flexibility of remote work, competitive compensation, and a comprehensive benefits package.
Position Overview
As a Benefits Customer Service Representative, you will play a vital role in assisting our valued customers in navigating their benefits and healthcare needs. Your responsibilities will include providing exceptional service, adhering to regulatory guidelines, and contributing to our commitment to excellence in patient care.
Key Responsibilities
Maintain compliance with all relevant local, state, and federal pharmacy regulations.
Ensure the cleanliness and upkeep of cleanroom facilities.
Perform sanitation, maintenance, and tracking of infusion equipment.
Engage in pharmaceutical infusion compounding activities.
Participate in pharmacy quality control and continuous improvement initiatives.
Manage pharmacy inventory efficiently.
Uphold strict adherence to government regulations, including HIPAA.
Perform additional tasks as assigned, which may vary by location.
Key Highlights
Remote Work: Enjoy the flexibility of working from the comfort of your home.
Comprehensive Benefits: Full-time employees are eligible for health, dental, optical, life, and short-term disability insurance after 90 days of employment.
Retirement Savings: Take advantage of our 401(k) plan with a company match after one year of service.
Competitive Compensation: Earn a competitive hourly rate, with potential for overtime.
Career Growth: Join a company dedicated to personal and professional development.
Requirements
Education: Verifiable High School Diploma or GED is required.
Commitment: Mandatory attendance during the first 90 days.
Experience: Prior customer service or call center experience is preferred.
Language Skills: Proficiency in English is required. Bilingual candidates fluent in Spanish or French will receive an additional compensation of $0.75 per hour.
If you are a motivated individual with a passion for helping others and a desire to work in a remote customer service role, we invite you to apply today. Take the first step towards a rewarding career that allows you to make a difference in people's lives.
Salary: $ 18.00 18.00 Per Hour